The Aspen Group Revolutionizes Healthcare Experience for 9M+ Patients in 2024
Transforming Healthcare: The Aspen Group's 2024 Achievements
In 2024, The Aspen Group (TAG) marked a significant milestone in healthcare access, revolutionizing the way Americans engage with medical services. With over 1,400 individually operated locations across 46 states, TAG provided care to more than 9 million patients. This monumental achievement reflects the shifting dynamics in healthcare accessibility, driven by the company's commitment to personalized consumer-first models.
A Year of Growth and Innovation
TAG's Chairman and CEO, Bob Fontana, emphasized that 2024 was a pivotal year, highlighting substantial investments in educational programs and technology. The company experienced remarkable 13% revenue growth, notably surpassing industry averages. TAG's five leading brands — Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care — each played a role in this success, which targeted modern consumer needs.
Enhancing Patient Experiences
A primary goal for TAG was to enhance patient experiences, which starts with empowering healthcare providers. In 2024, TAG doubled its efforts in training initiatives, exemplified by the establishment of TAG University (TAG U). This institution launched specialized programs designed to foster excellence in care delivery and patient interaction.
Most impressively, the Aspen Doctor Learning Journey program boasted a 95% retention rate, significantly exceeding average turnover rates in the healthcare sector. In particular, TAG's Oral Care Center for Excellence made strides in community impact as well, offering $10 million in free dental care to underserved populations in Illinois while equipping hundreds of dentists with advanced skills in implant therapy.
Meeting Evolving Consumer Expectations
As TAG's brands evolved, they tailored their service models to match changing consumer preferences. For instance, Aspen Dental opened 45 new practices, achieving nearly 7 million patient visits. Their focus on tooth replacement contributed to a 29% increase in implant procedures year-over-year, supported by the Healthy Mouth Movement, which has provided $36 million in care to veterans and underserved groups.
ClearChoice Dental Implant Centers expanded to 103 locations, successfully treating over 26,000 patients. The introduction of Virtual Smile Design technology allowed patients to visualize their treatment plans, catering to modern expectations for interactive healthcare solutions.
Additionally, WellNow Urgent Care opened 15 new centers, reporting over 2.5 million visits. This brand's reconnection with the Excellus BlueCross BlueShield network further broke down barriers to quality healthcare, particularly for everyday medical needs.
Chapter Aesthetic Studio responded to the heightened importance of wellness by broadening its services to offer hormone replacement and sexual health treatments, serving over 45,000 guests through 110,000+ visits throughout the year.
Furthermore, Lovet Pet Health Care transformed from AZPetVet and began expanding nationally, opening its initial location outside Arizona. This division provided care for over 166,000 pets, recognizing the growing importance of veterinary health in family wellness.
Looking Ahead: Embracing Future Challenges
As TAG moves into 2025, they are keenly aware of emerging healthcare priorities. The organization plans to expand access to innovative treatments, particularly in areas like advanced dental technologies and comprehensive wellness solutions. WellNow Urgent Care is actively exploring new service offerings that align with contemporary health management needs, while Aspen Dental and ClearChoice continue to innovate in tooth replacement options.
Through ongoing investments in training, technology, and evolving service models, TAG is positioned to help healthcare providers deliver exceptional care that meets modern demands. TAG embodies the belief that better healthcare can be accessible to more people, fulfilling its mission through each of its innovative brands.
About TAG – The Aspen Group
TAG, the Aspen Group, operates more than 1,400 locations across the United States, serving over 35,000 patients daily. With an emphasis on accessibility and high-quality care, TAG is committed to redefining consumer healthcare in today’s world. For more information, visit teamtag.com and follow on LinkedIn.
Topics Health）
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