Pipedrive Achieves Double Award in CRM and SFA Categories at ITreview Grid Award 2025 Summer

Pipedrive's Remarkable Achievement at ITreview Grid Award 2025

In a significant recognition of its excellence, Pipedrive has been awarded twice at the ITreview Grid Award 2025 Summer, capturing the top position in both the CRM and SFA categories. With this achievement, Pipedrive has secured the esteemed title of 'Leader' in the CRM category for five consecutive terms, along with being honored as a 'High Performer' in the SFA sector. This dual recognition underscores Pipedrive's commitment to enhancing sales processes for companies across various industries.

The ITreview Grid Award is driven by real user reviews collected on the platform, which offers insights into IT products and cloud services. Pipedrive's ability to visualize sales processes and significantly elevate operational efficiency has resonated with a wide array of users, leading to its substantial acclaim.

Understanding the ITreview Grid Award

ITreview, operated by aitechcloud, serves as a review platform where real users of IT products voice their opinions. The site features extensive reviews—over 128,000—spanning categories such as sales, marketing, accounting, security, and more. This comprehensive collection allows potential users to gauge customer satisfaction and identify high-performing products.

The ITreview Grid Award acknowledges outstanding services each quarter, categorizing them as either 'Leader' or 'High Performer' based on user satisfaction. The 'Leader' designation is awarded to products with a strong market presence and high customer satisfaction, while 'High Performer' represents products with remarkable user feedback but lesser market recognition.

For more about the award and the specific categories, visit:

Customer Satisfaction Yet Again

Pipedrive has not only earned accolades but also boasts a commendable customer satisfaction score of 4.6 stars (as of June 30, 2025). Users have praised the platform for dramatically improving sales process efficiency and offering a user-friendly interface. Some reviews include experiences such as: