Cedar Partners with athenaOne to Transform Patient Financial Experiences

In today's healthcare environment, a significant shift in the financial landscape is reshaping how practitioners engage with their patients. Physician groups are increasingly reliant on patient revenue, which is now one of the fastest-growing and highly unpredictable sources of income. To adapt to this new reality, a number of physician groups such as Unio Health Partners, ApolloMD, U.S. Anesthesia Partners, and Consensus Health are turning to Cedar to modernize the patient financial experience.

Cedar, recognized for its innovative platform, has established itself as a leader in enhancing the financial interactions between healthcare providers and their patients. Through its strategic partnership with athenaOne, Cedar has played a vital role in enabling these organizations to navigate the complexities of patient payments more effectively. According to recent data, practices that have integrated Cedar into their operations report an impressive threefold return on investment and a patient satisfaction rate soaring to 87%. Additionally, self-service payment rates have climbed to 83%, indicating a growing preference among patients for managing their financial interactions independently.

The current healthcare economic landscape is characterized by high-deductible plans, increasing out-of-pocket costs, and unpredictable coverage, which have shifted the way patient revenue is perceived. Physicians now face the dual challenge of providing an optimal patient experience while also ensuring efficient collections and reducing the administrative burdens that often accompany revenue management.

Cedar addresses these challenges by providing a platform designed specifically for the dynamic nature of patient payments. Its integration with athenaOne allows healthcare providers to leverage intelligent digital interactions, streamlining processes that traditionally required heavy IT overhead. By harnessing over a billion patient interactions and more than $13 billion in payment processing, Cedar's solution simplifies the financial engagement process for both providers and patients alike.

Dr. Michael Osmundson, CEO of Unio Health Partners, says, "I've seen the consequences of getting the patient financial experience right. Instead of spreading our internal resources thin by trying to develop these capabilities ourselves, we strategically opted to fast-track our process with Cedar's established platform." This sentiment is echoed by many leaders in healthcare who recognize the importance of streamlining financial operations to keep pace with evolving patient needs.

Florian Otto, Cedar's CEO, emphasizes the company's commitment to transforming the financial experience in healthcare. He states, "Cedar brings a level of intelligence to the patient financial experience that other platforms simply can't match. Our deep integration with athenaOne means physician groups can put that intelligence to work quickly and begin to see results in as little as eight weeks."

Furthermore, Cedar's approach is designed not only to improve financial outcomes for healthcare organizations but also to enhance the overall experience patients have when navigating their own healthcare payments. By seamlessly integrating billing, payment options, and customer support into a unified solution, Cedar is proving to be a game-changer for healthcare providers.

For those looking to learn more about how Cedar and athenaOne are reshaping financial interactions, visit Cedar's listing on the athenahealth Marketplace. As the healthcare landscape continues to evolve, partnerships like these highlight the necessity of adapting financial strategies for improved patient satisfaction and operational efficiency.

Topics Health)

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