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TTEC's Global Recognition for Workplace Excellence

TTEC Holdings, Inc., listed on NASDAQ as TTEC, is proud to announce its certification as a Great Place to Work® in 15 countries, including the recent addition of Egypt. This accolade emphasizes the company's dedication to fostering a positive employee environment, a core aspect of its business philosophy since its inception in 1982. TTEC is renowned for its innovative approach in the customer experience (CX) sector, leveraging advanced technologies to provide AI-driven solutions.

The Importance of Employee Feedback

The Great Place to Work certification is derived from direct employee feedback regarding various aspects of workplace culture, leadership, and job satisfaction. This year, TTEC has expanded its certification reach, marking a significant milestone in its global operations. Chief People Officer Laura Butler emphasized that this recognition reflects the diverse and unique stories of connection that exist across different regions. From Manila to various parts of Europe, TTEC's commitment to a people-first approach is yielding tangible results.

Culture of Trust and Collaboration

TTEC's employee engagement strategy highlights critical elements such as career development, leadership, teamwork, and the overall intent to create a positive work environment. This culture not only promotes employee satisfaction but also translates into exceptional customer experiences, ensuring that TTEC remains at the forefront of the CX industry. Enhanced training programs and an inclusive leadership model signify TTEC’s proactive steps in empowering its workforce.

Recognition Across the Globe

For the second consecutive year, TTEC has been honored with the Great Place to Work certification. This acknowledgment spans regions across Asia, Europe, Latin America, and North America. The inclusion of TTEC Egypt as a trusted employer of choice further reinforces its expanding influence as an employer that genuinely values its team members. The certification's criteria revolve around comprehensive surveys that explore aspects of workplace culture and effectiveness in leadership.

A Commitment to Employee Empowerment

The results and certifications achieved by TTEC serve as a testament to its dedication to employee empowerment and well-being. The company believes that a supportive internal culture is fundamental to delivering world-class customer service. TTEC’s strategy of listening to its employees and investing in their growth is reflected in the positive work environment they maintain, reinforcing the idea that happy employees lead to satisfied customers.

Future Opportunities at TTEC

As TTEC continues to expand and evolve, opportunities are plentiful for potential employees interested in joining a company that prioritizes their development and satisfaction. Those interested can explore available career opportunities via TTECjobs.com. The organization is committed to not only being a leader in customer experience but also in being an employer of choice worldwide.

Conclusion

In summary, TTEC's achievement of the Great Place to Work certification in 15 countries is more than just a badge of honor; it symbolizes the company's unwavering commitment to creating an inclusive, empowering, and collaborative work environment that fosters both employee and customer satisfaction. With a focus on harnessing next-generation technology, TTEC is well-equipped to maintain its status as a global leader in customer experience solutions. To learn more about the innovative solutions TTEC offers and its dedication to employee well-being, visit ttec.com.

Media Contact:
Meredith Matthews
Email: [email protected]
Phone: +1 281-770-2566