The Success of Lime Ports at &Here TOKYO UENO: A Milestone Celebration Event

In March 2025, &Here TOKYO UENO, a hotel located in Ueno, Tokyo, successfully integrated Lime Port, a service that has revolutionized electric mobility in over 30 countries worldwide through Lime, Inc. This milestone was celebrated with the inaugural Port Owners' Appreciation Festival held in Omotesando. The event brought together various port owners who shared their experiences and feedback on the integration. With voices from actual owners, the achievements, background, and future expectations surrounding the port's implementation were highlighted.

Interview Insights on Lime Port Implementation

The decision for implementing Lime Port at &Here TOKYO UENO was significantly influenced by the hotel’s commitment to sustainability. According to Yuichi Taguchi, the front manager, the hotel aims to offer environmentally friendly travel options to its guests. They incorporate various sustainable practices, such as reusing plants and displaying local crafts, to reduce their carbon footprint. Recognizing the need for an eco-friendly transportation solution that would fit within their limited space, the hotel turned to Lime's electric mobility services, which can be efficiently installed in compact areas.

Taguchi emphasized, "Offering our guests a green transportation option aligned with our sustainability goals became essential. Lime's electric vehicles especially stood out because they consume minimal space and contribute to decarbonization efforts."

Going Global: Understanding the Customer Base

A significant factor in choosing Lime was the extensive foreign guest demographic, with over 90% of hotel visitors hailing from abroad. Taguchi noted, "Lime is familiar to international travelers, making it an accessible option. The app is user-friendly and considerably reduces the registration hurdles, making it easier for first-time users to navigate the service."

Advantages were quickly apparent as hotel guests embraced Lime after its launch, noting improvements in overall satisfaction due to increased mobility choices. The hotel found that this enhanced convenience for inbound guests greatly contributed to their overall experience and elevated hotel branding.

An Engaging Community: Establishing a Network of Port Owners

In November 2025, Lime hosted the first Port Owners' Appreciation Festival, unveiling initiatives focused on safety and convenience. Discussions included topics such as geofencing safety measures, aimed at ensuring responsible use of the vehicles, and an exchange of thoughts on improving service efficiency. Participants appreciated the event, stating it provided insights into maximizing underutilized spaces while contributing positively to communities.

Taguchi shared, "The Lime Port's peak usage occurs around 10 to 11 AM, showcasing its purpose in assisting guests with sightseeing travel. We see that while immediate taxi arrangements haven't decreased significantly, the self-directing transport choice aligns seamlessly with our 'experience-focused approach’ at &Here."

Building a Sustainable Legacy: The Impact of Lime

The introduction of Lime Ports at &Here has become mutually beneficial, enhancing customer satisfaction while supporting the hotel’s sustainability narrative. By actively promoting their electric mobility solutions on social media, such as Instagram, the hotel's engagement with both guests and the community has increased. Taguchi remarked, "Partnering with Lime has undeniably heightened the value of our guests' stay. Our commitment to sustainability coincides with Lime's mission for a greener future, reinforcing our objectives."

Simplifying the Management Process for Hotel Owners

The process of implementing Lime Ports is designed to alleviate management concerns for real estate owners. There is no need for special operational tasks; Lime oversees all aspects of port maintenance and operations. Taguchi expressed confidence in Lime’s commitment to vehicle upkeep, stating, "Their team manages everything from vehicle inspections to battery swaps, easing our operational burdens significantly."

As the number of reported parking violations continues to decline due to continual system enhancements, hotel owners can enjoy peace of mind while supporting eco-friendly travel initiatives.

Conclusion: A Commitment to the Future

To sum up, &Here TOKYO UENO’s partnership with Lime serves as a pivotal case study for real estate owners, highlighting the benefits of integrating electric mobility service into their facilities. The triple benefits of revenue generation, improved guest experience, and endorsement of sustainability initiatives position Lime and its partners well for ongoing success. The establishment of Lime Ports exemplifies an innovative approach towards redefining urban transportation, promising a cleaner future while meeting the needs of travelers today. Guests are encouraged to explore this convenient transportation option during their next stay.

For more details on the Lime Port implementation, visit the Lime Port Interview Page.