Strategic Partnership Between Black AI and Supportas in Low-Code AI Solutions

Strategic Partnership Announcement

Black AI, headquartered in Shibuya, Tokyo, has recently forged a strategic partnership with Supportas, a Claris Platinum Partner based in Chiyoda, Tokyo. This collaboration, formalized through a Memorandum of Understanding (MOU), is focused on driving the implementation of AI solutions and business transformation.

Background: Moving from PoC to Implementation

As generative AI becomes increasingly available, many businesses are eager to adopt AI technologies. However, they often face significant challenges:

- Uncertainty on which operations to apply AI
- Difficulties in integrating with existing systems
- Inadequate performance and unclear use cases leading to stalled proof of concept (PoC) initiatives

These issues highlight the need to design and implement AI as part of a cohesive system that includes business data and existing technologies. The future of competitive advantage relies on this integrated approach.

Overview of the Partnership

This partnership aims to jointly develop and provide services in several areas, including:

- AI training for organizations
- Development of AI functionalities that can be integrated into existing systems
- Design and construction of API connections between FileMaker and AI
- Utilizing AI in enterprise tech domains, such as call centers and CRM
- Automation of business processes through AI agents

Strengths of Both Companies

Supportas (Business and Data Infrastructure)

As a Platinum Partner of Claris, a wholly-owned subsidiary of Apple Inc., Supportas excels in low-code development centered around FileMaker. They offer comprehensive services ranging from business improvement consulting to systems construction, optimizing data infrastructure to achieve practical digital transformation (DX).

Website: Supportas

Black AI (AI Domain)

Black AI consists of elite AI professionals, including former members from foreign strategy consulting firms and AI engineers from the University of Tokyo. They provide an end-to-end service, from AI strategy formulation to model development and algorithm optimization, elevating companies’ AI capabilities to operational levels.

Website: Black AI

Value of This Partnership

1. Transitioning AI from Concept to Implementation: Providing services that extend from strategic design to the integration of AI in operational systems.
2. AI Utilization Linked to Business Data: Connecting databases centered around FileMaker with AI to create practical AI applications.
3. Enhancing Enterprise Operations: Streamlining customer data, voice data, and internal knowledge to promote automation and enhanced functionalities through AI agents.

Future Developments

Moving forward, both companies will focus on expanding their operations in key areas such as:

- Automating sales and support functions through AI agents
- Developing integrated AI systems connected to low-code platforms
- Co-developing industry-specific AI solutions

By addressing the challenges faced by companies in implementing AI, this partnership aims to deliver a package encompassing strategy, technology, and implementation, significantly accelerating business growth.

Statements from the Company Leaders

Yuta Kawabata, CEO of Supportas:

"We are extremely pleased to announce our strategic partnership with Black AI. This collaboration will merge Supportas's strengths in low-code development using Claris FileMaker with Black AI's cutting-edge AI technologies, ultimately achieving greater operational efficiency for our users."

Li Xunran, CEO of Black AI:

"We are equally excited about this partnership with Supportas. Together, we aim to enhance the provision of practical AI solutions that integrate with existing business operations and systems. By combining our strengths, we will contribute to the further advancement of corporate DX and business automation."