Culture Partners Collaborates with CUNJ to Enhance Workplace Accountability and Employee Satisfaction

Strengthening Accountability at Credit Union of New Jersey


In a groundbreaking collaboration, Culture Partners has teamed up with the Credit Union of New Jersey (CUNJ) to enhance workplace accountability and employee satisfaction. This partnership is a significant step towards fostering a culture where every employee understands their role, takes ownership of their tasks, and contributes effectively to the organization's goals.

CUNJ, a credit union in New Jersey with approximately 75 employees, embarked on this journey with a clear vision: to establish shared expectations across all levels of the organization. By focusing on accountability, CUNJ aims to create a workplace where every team member understands not only their duties but how those roles contribute to the broader mission of the credit union. Over time, this commitment has led to notable improvements in employee sentiment and engagement, resulting in a more cohesive workplace.

Joe Terry, CEO of Culture Partners, highlighted the importance of clarity and alignment in this process, stating, "CUNJ made a commitment to clarity, alignment, and accountability on their mission, purpose, and the results they are looking to achieve for their employees and members." Employees at CUNJ now have a better understanding of how their work links to the credit union's mission of providing "The Freedom to Prosper" for its members, significantly enhancing overall organizational performance.

As the collaboration has progressed, Culture Partners has tailored its approach to meet CUNJ's unique challenges and aspirations. Customized programming designed to bolster practical accountability habits has been instrumental in this initiative. This includes a range of leadership development experiences and specialized learning sessions that resonate with the organization’s specific needs, further solidifying the foundation for a culture of accountability.

Andy Jaeger, President, and CEO of CUNJ, reflected on the substantial impact of the partnership, emphasizing that, "Organizations of every size face competing priorities and constant distractions, which often lead to silos, misalignment, and declining morale. By partnering with Culture Partners and implementing a culture of accountability supported by customized leadership training, we've strengthened clarity around our purpose and mission, elevated employee morale, and improved organizational performance. Most importantly, we've aligned the entire team—regardless of role—around a clear set of key results that drive collective focus and success."

Looking forward, Culture Partners is committed to further strengthening accountability practices throughout CUNJ. The objective is to promote a work environment where employees feel empowered, aligned with the organization's goals, and confident about the credit union's future.

About Culture Partners


Culture Partners is at the forefront of Change Activation, equipping organizations with the tools needed to achieve remarkable outcomes through enhanced clarity, alignment, and accountability. With over 37 years of research and expertise powering their initiatives, Culture Partners has helped numerous organizations worldwide unlock human potential, accelerate performance, and nurture a culture of ownership. To learn more about Culture Partners and their innovative approaches, visit culturepartners.com.

Topics General Business)

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