#United States #Tulsa #Ramsey Industries #Auto Crane #Eskridge

Ramsey Industries Unveils Enhanced Warranty Programs for Optimal Customer Care

In a significant move to bolster customer satisfaction, Ramsey Industries announced a comprehensive upgrade to its warranty terms, effective on March 1, 2026. This initiative reflects the company’s commitment to providing exceptional service and quality assurance for its products. As a benchmark within the industrial equipment sector, Ramsey Industries now offers a standard 18-month limited warranty across most devices, with an exciting option to extend coverage for an additional 18 months.

A Streamlined Warranty Experience

The newly designed warranty experience promises users a more intuitive and efficient process. From product registration to warranty management, customers can now access a modern digital platform. This change is a crucial part of a broader effort to enhance user convenience across all vehicle brands that Ramsey Industries supports, including Eskridge, Auto Crane, and Ramsey Winch.

Upon registration, customers are granted a full 36 months of warranty protection, demonstrating Ramsey’s confidence in the durability and performance of its offerings. The transition includes a centralized digital dashboard that allows for quick navigation, personalized product information, and dedicated customer support.

Key Features of the Enhanced Warranty Program

• - Unified Registration: Ramsey has introduced QR codes located on equipment and product documents, making the registration process quick and accessible. This innovation streamlines the user journey and minimizes errors in the registration phase, facilitating an effortless experience.
• - Digital Transformation: Old-fashioned mail-in registration cards become a relic of the past with Ramsey’s shift to a 100% digital workflow. This technological upgrade assures faster validation and a secure system for managing warranties, eliminating uncertainties associated with traditional methods.
• - Expanded Coverage and Support: Customers can take advantage of the extended 36-month warranty coverage by simply completing the product registration. This not only ensures peace of mind but also reassures clients of Ramsey's commitment to providing reliable and long-lasting equipment performance.
• - Rapid Response Times: With enhanced visibility across enterprise operations, Ramsey Industries can quickly address warranty claims. Customers will receive real-time updates about their claims status, ensuring transparency and a quicker resolution to any issues.

Empowering Customers Through Technology

Using the latest technological advances, Ramsey Industries is making strides in customer empowerment. The dashboard is designed to help users manage their products effectively, offering easy access to product resources and additional services. This level of service indicates a shift towards a more collaborative relationship between the company and its customers, allowing for seamless communication and assistance when needed.

As Ramsey Industries moves forward with these improvements, it sends a clear message of innovation and customer-centric philosophy. The revamped warranty program is designed not just to protect products but also to enhance customer trust and satisfaction.

About Ramsey Industries

Ramsey Industries stands as a leader in manufacturing robust industrial equipment tailored for various sectors, including towing, recovery, and construction. The organization proudly encompasses several esteemed brands: Auto Crane, Eskridge, and Ramsey Winch. Through consistent innovation and an unwavering dedication to quality, Ramsey Industries continues to reinforce its reputation as a cornerstone of American manufacturing and customer service excellence.

For additional information about Ramsey Industries' products or to locate a nearby dealer, visit the respective brand websites: Eskridge, Auto Crane, Ramsey Winch.