Less Than 50% of U.S. Companies Have Crisis Communication Plans - RockDove Aims to Change This at DRJ Fall 2025

Less Than Half of U.S. Companies Have a Crisis Communication Plan

A recent survey conducted by Capterra in 2023 unveiled a troubling reality: less than 50% of U.S. companies possess a formally established crisis communication strategy. This shortfall represents a critical oversight in the development of Business Continuity Plans (BCPs), which must include effective communication strategies to function properly during crises. Without tailored communication protocols, organizations risk communication failures, which can lead to operational silos and delays that may jeopardize their reputation and overall effectiveness when rapid response is crucial.

To confront this challenge, RockDove Solutions has collaborated with the Institute for Crisis Management (ICM) to equip organizations with essential tools, training, and guidance. Their concerted efforts aim to help enterprises develop reliable crisis communication practices that are integral to enhancing BCPs. This partnership emphasizes the necessity of seamless coordination among teams and the importance of effective response strategies during unforeseen disruptions.

Chris Britton, the Founder and General Manager of RockDove Solutions, articulated the need for improved crisis communication strategies, noting, "Post-event reviews consistently underscore the demand for better coordination and communication. Without these, response teams face significant struggles that can tarnish brands, disrupt stakeholder confidence, and lead to diminished shareholder equity."

As part of their ongoing mission to fortify organizational continuity plans, RockDove Solutions will participate as a Silver Sponsor and presenter at the Disaster Recovery Journal (DRJ) Fall 2025 conference in Grapevine, TX, from September 7 to 10, 2025. During the event, Britton will collaborate with Deborah Hileman, CEO of ICM, to present a session titled "Crisis Communications that Work: Strategies and Tools for a Confident, Coordinated Response."

In this session, attendees will acquire actionable knowledge on how to train employees for effective crisis communications, understand planning intricacies, align stakeholders, and maintain readiness. The presentation will detail practical steps designed to minimize the impact of crises, safeguard reputations, and facilitate quicker recovery. Furthermore, it will highlight the integration of modern technology with tried-and-true strategies to streamline communication workflows, ensure secure information sharing, and create more actionable continuity plans.

"Our unique partnership seeks to equip clients with 21st-century plans, tools, and training that are custom-fit for their specific needs. By combining crisis communication strategies with advanced technology, our partnership is preparing clients to respond effectively from anywhere, at any time, around the clock," added Hileman.

Conclusion

The reality that many organizations lack a structured crisis communication plan can no longer be ignored. As RockDove Solutions collaborates with ICM to address this pressing issue, businesses are encouraged to invest in establishing comprehensive crisis communication strategies. The upcoming DRJ Fall 2025 conference serves as an important platform for learning and development in this critical area of business continuity. Interested individuals can find registration information and session details on RockDove Solutions' website.