Special Seminar Celebrating the 20th Edition of FOOD STYLE JAPAN Tokyo

Special Seminar at FOOD STYLE JAPAN Tokyo

The upcoming special seminar to celebrate the 20th edition of FOOD STYLE JAPAN Tokyo promises to be an insightful event for all stakeholders in the food and beverage sector. Scheduled to take place on September 25 and 26, 2025, at Tokyo Big Sight, this seminar brings together industry leaders and innovators to discuss pressing issues and opportunities within the realm of dining, takeout, and retail.

The seminar will feature notable speakers including Mr. Yamaguchi Takehito, CEO of Fancrew Inc., and Mr. Sugimura Akiki, CEO of Bloom Dining Service Inc. Both pioneers in customer experience management, they will present at the session titled "The 'Real' Voice as the Optimal Action—Growing Proactive Environments through Visualizing Challenges," on September 26, from 11:50 AM to 12:40 PM.

Seminar Overview

"FOOD STYLE JAPAN" has become a vital forum addressing various challenges and evolving needs in the dining and retail sectors since its inception. This 20th iteration represents a significant milestone, underscoring the importance of collaboration and innovation in creating solutions for today’s market demands. The event not only facilitates discussions among businesses but also serves as a platform for exchanging ideas and networking opportunities.

During the seminar, Mr. Sugimura and Mr. Yamaguchi will share successful case studies demonstrating how they effectively leverage customer feedback to enhance satisfaction and resolve operational issues. Their expertise in the application of the Fancrew CR tool in Bloom Dining's restaurants provides a unique perspective on transforming customer insights into actionable strategies for improvement.

Details of the Event

- Dates: September 25 (Thursday) and September 26 (Friday), 2025
- Time: 10:30 AM to 4:40 PM
- Venue: Tokyo Big Sight East Hall, C Area
- Admission Fee: Free
- Registration: No prior registration is required; however, seating is limited and will be allocated on a first-come, first-served basis. Attendees are encouraged to arrive early to secure a spot.

For more information regarding the seminar, please visit the official seminar website: FOOD STYLE JAPAN Seminar.

About Fancrew

Fancrew Inc. continues to lead the way in enhancing customer and employee engagement through its proprietary analytical technology. The company offers a wide array of web services that support retail operations, product development, and marketing strategies. Additionally, they manage the experience-driven information platform “Fancrew,” providing valuable insights and resources for various industries.