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New Calling Revolutionizes 5G Service Intelligence at MWC 2025

As mobile communication evolves, the significance of voice services remains paramount for operators worldwide. At MWC 2025, Huawei is set to unveil its pioneering initiative known as New Calling, which promises to usher in a new era of Service Intelligence. The past year has seen remarkable advancements in 5G technology, marked by extensive commercial rollouts and the swift phasing out of outdated 2G and 3G networks. Notably, with over five billion users globally, Voice over LTE (VoLTE) has become integral for modern 5G voice and video services.

The Impact of New Calling on Communication

New Calling, a substantial innovation in the telecommunications sector, significantly leverages the capabilities of 5G technology. As highlighted in Huawei's latest press release, this advancement is not merely about upgrading voice services but enhancing the overall communication experience. With commercial applications accelerating, operators are now able to offer enriched audio-visual services effectively. For example, China Mobile has successfully deployed services like Visualized Voice Calling, Fun Calling, and Real-Time Translation, collectively attracting 40 million users by 2024.

This monumental shift allows operators to pivot from basic voice offerings to more engaging, content-rich communication methods. Internationally, telecom giants in Europe, the Middle East, and the Asia-Pacific region are making significant strides in adopting New Calling functionalities, indicating a global trend towards innovative communication solutions.

Key Features of Huawei's New Calling Initiative

Huawei's New Calling is characterized by the SVC4 series of solutions designed to support the establishment of robust 5G voice networks. Key components of this initiative include:

• - Single Voice Core (SVC): The world’s first bare-metal, container-based solution that fully converges 2G, 3G, and 5G voice services, allowing continuous evolution of voice networks.
• - Single Voice Roaming (SVR): A method that applies CS-Roaming to VoLTE networks, essential for the decommissioning of older systems.
• - Single Voice Insight (SVI): This tool enhances network quality, ensuring superior transmission.
• - Single Voice Bypass (SVB): This feature guarantees reliable calls, maintaining service quality even during peripheral or data transmission disruptions.

In addition, Huawei recently introduced a kite-like Session Border Controller (SBC), which facilitates local call management, ensuring that voice services remain operational at all times.

The Future of Intelligent Communication

As the New Calling paradigm expands from China to the global stage, the future appears promising. The availability of devices supporting integrated data channels will enable users to initiate interactive calls without the need for third-party applications, further immersing users in seamless communication experiences.

Huawei’s metrics suggest that the development of foundational models paves the way for the launch of intelligent call agents built upon New Calling services. These advancements are expected to revolutionize the user experience, allowing telecom operators to transform traditional dialing interfaces into gateways for a wide range of AI-powered services.

The telecommunications industry’s prosperity relies heavily on collaboration among operators, device manufacturers, chip suppliers, and standard-setting organizations. Recognizing this, Huawei is committed to working closely with all stakeholders to progress in New Calling initiatives and achieve a mutually beneficial future.

At MWC 2025, Huawei anticipates engaging discussions with global industry partners, catalyzing innovations in intelligent communication and shaping the landscape of mobile technology.

This progressive step not only solidifies Huawei’s position at the forefront of technological advancements but also advocates for a more integrated and intelligent future in communication, emphasizing the role of AI and user engagement in the evolving telecommunications paradigm.