Christian Brothers Automotive Ends 2025 with Remarkable Growth and Industry Accolades

Christian Brothers Automotive Ends 2025 on a High Note

Christian Brothers Automotive (CBA), a prominent name in the automotive repair franchise sector, concluded 2025 with notable achievements in growth, recognition, and system development. The year underscored CBA's commitment to being a people-centric brand in the automotive repair industry while positioning itself for further expansion and leadership in 2026.

Throughout the year, CBA successfully launched 24 new shops, with highlighted openings in diverse markets such as Odessa, Texas; Clarksville, Tennessee; Marietta, Georgia; Hayden, Idaho; and Otsego, Minnesota. This expansion included the execution of 52 letters of intent, paving the way for future growth initiatives. Additionally, the brand's upcoming launch in Las Vegas and Reno marks its entry into Nevada, which will become its 32nd state upon opening.

A significant aspect of this developmental surge was the involvement of first-time franchisees, with 15 of the new locations being developed by newcomers to the system. Furthermore, 17 current markets transitioned to new ownership, showcasing stability and ongoing demand throughout the network. The steady, intentional growth of CBA exemplifies the brand's strategic efforts to enhance customer service while broadening its market footprint.

Donnie Carr, the President and CEO of Christian Brothers Automotive, expressed pride in the accomplishments of 2025, stating, "We are proud of the steady, intentional growth we achieved this year. From welcoming new franchisees and expanding into promising markets to investing in our people and gaining industry recognition, this year reinforced who we are and where we are headed."

In addition to its remarkable development figures, 2025 was marked by several industry accolades. CBA earned the 74th spot on Entrepreneur's 2025 Top Franchises for Veterans list and achieved the 92nd rank on Franchise Times' Top 400. Most impressively, CBA claimed the top position in Customer Satisfaction among Aftermarket Full-Service Maintenance and Repair Providers by J.D. Power for the sixth consecutive year, maintaining its unique legacy as the only aftermarket automotive repair brand to achieve this recognition since the category’s inception.

2025 also reflected CBA's commitment to workforce development, highlighted by the announcement of a new $12 million Technology Training Center in Katy, Texas, slated to open in early 2027. Looking forward to 2026, CBA has prioritized strategic expansion in key locations like New Berlin, Wisconsin; Mechanicsville, Virginia; and Derby, Kansas while also gearing up for its 31st state entrance with the upcoming Cheyenne, Wyoming location this summer. An initiative to enhance the guest experience through shop air-conditioning has also been part of the brand's focus, with over 160 locations already retrofitted to improve customer comfort.

Founded in 1982 in Mission Bend, Texas, CBA has transformed the auto care landscape, consistently focusing on the customer experience. As evidenced by their accolades, which include being ranked #1 by J.D. Power for Customer Satisfaction in the Aftermarket Full-Service Maintenance and Repair Providers category for six times through the 2019, 2021-2025 ASI studies, CBA’s philosophy of “Love your neighbor as yourself” is integral to its identity and daily operations. This core value enables the brand to deliver comprehensive automotive services ranging from routine oil changes to complex engine diagnostics while ensuring that every interaction reflects their dedication to service excellence.

For those interested in learning more about Christian Brothers Automotive or exploring franchise opportunities, further information can be found at cbac.com and christianbrothersfranchise.com. Additionally, stay updated on the latest trends and news by following them on Facebook and LinkedIn.

Christian Brothers Automotive was rated highest for customer satisfaction in the J.D. Power 2019, 2021–2025 Aftermarket Service Index (ASI) Satisfaction Studies of aftermarket service providers. For more information, visit jdpower.com/awards.