#Japan #Tokyo #New Employees #NOMA #Business Etiquette

Overhaul of the Business Etiquette Manual for New Employees

The Japan Management Association (JMA), headquartered in Shibuya, Tokyo, has undertaken a comprehensive revision of its business etiquette manual titled "Nattoku Minitsuku Business Mana," aimed primarily at new employees. This updated guide condenses crucial business etiquette principles into a user-friendly, 36-page format. It includes essential topics such as personal appearance, respectful language, and telephone etiquette, while also incorporating contemporary elements like remote work and online meetings. Additionally, it addresses common concerns faced by newcomers, such as participating in internal events or attending funerals in appropriate attire, all clearly illustrated for easy understanding.

Tailored for the Generational Shift

This manual is specifically designed to cater to Generation Z employees, who prioritize time efficiency in their learning—popularly referred to as "tai-pa" (time performance). With over 50 years of experience in conducting training for new employees, JMA has developed this text to be practical and accessible for immediate application in the workplace. The book aims to equip new hires with the necessary skills to navigate their new professional environment confidently.

Table of Contents

1. Mindset as an Organizational Member
This section covers the importance of compliance and personal management, including health and financial matters.

2. Basic Workplace Rules and Communication
Here, readers will find essential guidelines for professional appearance, greetings, organizational rules, and respectful communication.

3. Effective Work Practices
This part discusses methodical ways to follow instructions, the basics of reporting and communicating (known as "Hōren-sō"), telephone etiquette, handling documents, and welcoming visitors.

4. Fundamentals of Company Visits
This includes principles about making appointments and exchanging business cards during company visits.

5. Meeting Etiquette
This section provides insights on participation in meetings, including online and remote meetings—an increasing norm in today's work culture.

6. Other Rules, Manners, and Etiquette
Discusses dining etiquette, participation in various ceremonies, and attendances at company events, which are vital for social integration.

Product Specifications

• - Format: A4 size (36 pages)
• - Price: 990 yen (tax included)
• - Publisher: Japan Management Association
• - Purchase & Inquiry: JMA Official Page

The manual has been well-received as a supplementary training material, enhancing the onboarding process for new hires. The JMA also offers business etiquette workshops, deploying trainers to locations nationwide, making it a convenient resource for organizations struggling with the etiquette education of new employees.

Comments from the Editor

Entering the workforce can be daunting for new hires, who often hesitate to ask questions for fear of appearing uninformed. There is a common narrative that, without clear guidance, new employees may simply abandon inquiry altogether. While many training programs cover high-frequency themes, new recruits frequently find themselves floundering in areas not typically addressed, such as financial management, envelope writing, and dining etiquette. These essential life skills can be awkward to inquire about and overwhelming to research due to the flood of information available online.

Our goal with this revised manual is to send a strong message to new employees: "This is all you need to know!" We have consciously selected content that demystifies workplace expectations, making it indispensable for trainers and managers tasked with cultivating professional behavior in younger generations.

For inquiries about the manual or to arrange training, please contact:
Japan Management Association
Email: [email protected]
Website: Japan Management Association Homepage

About Japan Management Association (JMA)

Founded in 1949 as the "Japan Office Efficiency Association," JMA has consistently aimed to modernize and enhance management practice in Japan.

Core Philosophy

JMA advocates for the harmony of management, humanity, and science to contribute to a sustainable society.

Mission

Continuously innovate business management in Japan alongside our clients for a better tomorrow.

For more details, visit the official Japan Management Association website.