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Amadeus and Google Cloud Join Forces for Travel Innovation

In a groundbreaking announcement, Amadeus, a leading player in travel technology, has formed a strategic partnership with Google Cloud. This collaboration signifies a bold step towards embracing cloud-based operations and leveraging artificial intelligence (AI) to redefine the travel industry. The partnership aims to strengthen Amadeus’ multicloud strategy and capitalizes on Google Cloud's innovative technologies, enhancing operational efficiency and customer responsiveness.

Enhancing Operational Resilience

The partnership will involve migrating significant components of Amadeus' technology platform to Google Cloud. This migration will utilize the company’s open, secure, and reliable infrastructure, which is designed to meet the evolving needs of customers in the dynamic travel market. By moving to Google Cloud, Amadeus aims to achieve improved operational resilience, enabling the company to respond more efficiently to customer demands across 42 global regions.

Driving AI-Powered Innovations

A key aspect of the collaboration includes harnessing Google Cloud’s AI-optimized infrastructure. Amadeus plans to leverage Google Cloud’s Vertex AI platform, which provides access to various advanced AI technologies, including large language models. This access will allow Amadeus to deploy AI-driven solutions at a much faster rate, offering unparalleled services to travelers and industry players alike.

Furthermore, the companies will explore agentic AI innovations through Google’s Agentspace. This collaboration will consider integrating AI agents that can work together seamlessly, ultimately improving the travel experience for users.

Improving Customer Experience

The partnership will not only harness cloud technology but will also embrace new AI solutions aimed at improving user interfaces and experiences in the travel sector. This includes an ongoing effort to refine flight search accuracy and optimize airline offer management. By integrating Amadeus’ MetaConnect and Nevio with Google Flights and its Offer Management System (QPX), both companies aim to create a more enriched travel experience for consumers.

Commitment to Innovation and Sustainability

Sylvain Roy, Chief Technology Officer at Amadeus, expressed enthusiasm about the partnership. He stated, “We are thrilled to embark on this journey with Google Cloud, allowing us to enhance our multicloud strategy and usher in AI-powered innovations that can transform the travel industry.”

Isabelle Fraine, Managing Director of Google Cloud France, echoed this sentiment, emphasizing their commitment to optimizing operations across diverse markets for the benefit of the entire travel ecosystem.

Conclusion

This landmark partnership between Amadeus and Google Cloud symbolizes a new era in the travel industry. By combining advanced cloud solutions with cutting-edge AI technology, they aim to create a more connected, efficient, and enjoyable travel experience for everyone involved. As the travel landscape continues to evolve, collaborations like these are essential for driving forward-thinking strategies that prioritize innovation, security, and sustainability.

For more information about Amadeus and its commitment to transforming the travel sector, visit Amadeus.