#Digital Transformation #Mitaka #Accomo #meal reservation

Accomo Rolls Out New Meal Reservation System

Accomo, a company based in Mitaka, Tokyo, has recently unveiled its new meal reservation system designed specifically for accommodation facilities. The system integrates seamlessly with Accomo's touchless check-in system and property management system (PMS), allowing guests to easily book their meal times and manage reservations on a cloud-based platform.

Streamlining Meal Time Adjustments

In traditional settings, hotel staff often faced the cumbersome task of asking guests about their meal preferences during check-in, leading to manual adjustments and potential errors. Accomo's new system streamlines this process significantly. By automatically linking with existing booking data, guests can now select their desired meal times directly on their smartphones. This innovation reduces the operational burden on front desk staff and minimizes the risks of double bookings or mistakes in reservations.

Enhancing Guest Experience

Guests will find it much more convenient to choose their preferred meal times using the check-in form or their personal pages, with reservations being reflected in real-time. This feature not only helps avoid congestion at dining venues but also facilitates a smooth and worry-free dining experience.

Key Features of the System

The meal reservation system offers several important functionalities:

• - Management Screen Functions:

- Reservation List Display: View reservations by date, venue, and meal type.
- Timeline Display: Visualize bookings based on time slots and tables.
- Real-Time Updates: Check status for guest arrivals, such as whether they have arrived or are still pending.
- Venue Configuration: Support for multiple venues and meal types (breakfast, dinner, etc.).
- Flexible Time Slot Settings: Adjust reservation blocks within operational hours.
- Reservation Limitations: Set upper limits for busy times to regulate inflow.
- Filter Functionality: Automatically allocate venues and time slots based on plan codes.
- Reporting Feature: Access historical reservation data categorized by venue.
- Daily Setting Adjustments: Modify operational settings during holidays or peak periods.
- Expiration Settings: Manage automatic updates to