#United States #New York #TechSee #Lawrence Askowitz #Telecom Advisory Board

TechSee Welcomes Lawrence Askowitz to Its Advisory Board

TechSee, a pioneering firm specializing in Visual Agentic AI technology, has announced the addition of Lawrence Askowitz, Managing Director at The Bank Street Group, to its Telecom Advisory Board. This strategic move is designed to enhance the company's offerings for the communication and electronics industries, particularly by optimizing customer experiences and reducing churn.

Lawrence Askowitz: A Telecom Veteran

With over 30 years in the telecom sector, Askowitz has an impressive track record, having worked with both major industry leaders and emerging companies across the United States. He has played pivotal roles in transactions totaling over $200 billion, demonstrating his expertise in navigating the complex landscape of telecommunications. His involvement in supporting fiber broadband, wireless providers, and system integrators has made him a distinguished figure in the field.

The crux of TechSee's value proposition lies in its innovative platform. Designed to address customer experience challenges, TechSee’s solution integrates visual intelligence into various service frameworks including live support and field operations. This integration serves as a key mechanism for reducing resolution times and fostering more effective communication between customers and service providers.

Tackling Frustrations in Connectivity

The U.S. telecommunications landscape has witnessed substantial investments aimed at modernizing broadband infrastructures. However, many customers continue to face challenges stemming from poor connectivity in their homes and workplaces. Askowitz highlighted that these frustrations often lead to unnecessary service calls and can significantly contribute to customer churn, which in turn compounds operational costs for service providers.

TechSee aims to alleviate these issues with its cutting-edge solutions, which enhance customer interactions through visual intelligence and automated processes. By fostering clearer communication and swift resolutions, providers can mitigate contact center expenses and enhance overall satisfaction.

The Impact of TechSee's Solutions

Trust in TechSee’s capabilities is growing, with numerous esteemed brands already benefiting from its services. By decreasing the need for truck rolls and increasing resolution rates, TechSee is redefining the customer service interactions in the telecom space. Innovations like the Sophie AI platform, combined with Connectivity Guru, enable smarter automation and diagnostics in connected environments.

CEO Eitan Cohen expressed his excitement regarding Askowitz's appointment, emphasizing his extensive expertise beyond investment banking. Askowitz's history with early-stage ventures that culminated in acquisitions by industry giants like Microsoft and T-Mobile underscores his deep understanding of the telecommunications sector. His unique insights will be integral to propelling TechSee’s mission forward.

A Bright Future for TechSee

TechSee is not just relying on the guidance of industry veterans but is also supported by major venture capital firms, including Salesforce Ventures and TELUS Ventures, among others. The collaborative approach aims to bolster TechSee's position in the competitive landscape of telecom solutions.

In conclusion, the appointment of Lawrence Askowitz to TechSee's Advisory Board is a significant step in the company's roadmap to transform customer service in the telecom sector. With a focus on enhancing connectivity and reducing operational costs, TechSee is set to make strides in improving the quality of customer experiences for telecom providers worldwide.

To learn more about TechSee and its innovative solutions visit TechSee's website.