#USA #Boston #Nasuni #NorthFace ScoreBoard #G2 Summer Report

Nasuni Achieves Significant Recognition in Customer Success

In a notable achievement showcasing its commitment to customer satisfaction, Nasuni has been awarded the prestigious NorthFace ScoreBoard Service Award (NFSB) for the fifth consecutive year. This recognition, conferred by the Customer Relationship Management Institute LLC (CRMI), highlights Nasuni's exceptional performance in delivering customer support and satisfaction. Along with this, the company has garnered seven badges in G2's Summer 2025 Reports, further emphasizing its strength in the cloud file storage market.

With advancing cloud storage technology, Nasuni, known for its unified file data platform, has positioned itself as a leading player in the industry. The NorthFace ScoreBoard Award is regarded as one of the most prestigious indicators of customer satisfaction in the technology industry. Nasuni's outstanding scores include a Net Promoter Score (NPS) of 87, a Customer Satisfaction (CSAT) score of 98%, and an overall ScoreBoard Index rating of 4.8 out of 5, all of which surpass the industry average. These scores are entirely based on independently audited customer feedback, validating Nasuni's consistent performance at the forefront of enterprise support.

Matthew Rassa, the IT Director at RMF Engineering, emphasized the transformation that Nasuni has brought to his organization, stating, "The platform delivers seamless file access, rock-solid security, simple and easy backup and recovery, and outstanding scalability, which is exactly what we needed." He further praised Nasuni's Customer Success team, noting their proactive approach and genuine investment in customer satisfaction as central to the positive impact on their operations.

James Lemonias, Senior Vice President of Customer Success, reflected on the significance of these awards, stating, "This is more than a customer service milestone — it's a signal of strength as we scale and that customers are confident in trusting Nasuni with their most valuable asset their data." He noted the company’s commitment to strategic investments in enhancing customer experience, highlighting recent leadership appointments that align with their goal of innovation and global expansion while maintaining a customer-first ethos.

In concert with their NorthFace recognition, Nasuni has secured seven G2 badges for Summer 2025, reflecting impressive ratings in key cloud file storage categories. G2 badges serve as a validation based on real-user reviews, confirming that customers appreciate the performance and value Nasuni brings to the enterprise landscape. The awarded categories include:

• - Leader – Enterprise Grid® for Cloud File Storage
• - Leader – Momentum Grid® for Cloud File Storage
• - Top 5 – Mid-Market Implementation Index
• - Leader – Grid® for Hybrid Cloud Storage Solutions
• - Leader – Grid® for Storage Management
• - Leader – Implementation Index
• - Leader – Overall Cloud File Storage Grid

These accolades reflect Nasuni's increasing influence across various sectors, including enterprise, mid-market, and hybrid cloud environments, where organizations leverage its capabilities for simplicity, scalability, and security in data management. The modern enterprise strives for operational excellence, and Nasuni delivers by alleviating the challenges of legacy infrastructure, enhancing productivity while optimizing storage costs, and enabling businesses to focus on leveraging data as a valuable resource rather than viewing it as a hurdle.

Established to address the pressing needs of enterprises facing vast amounts of unstructured data, Nasuni's unified file data platform integrates storage and data services into a solitary hybrid cloud solution. This approach allows businesses to achieve resilience and efficient data management while slashing infrastructure costs by up to 67%. Additionally, Nasuni's advanced solution negates the necessity for extra cybersecurity protocols or separate backup and disaster recovery measures, delivering an all-encompassing strategy that aligns with contemporary business expectations.

With a growing customer base spanning multiple industries, including manufacturing, media, construction, consumer brands, and energy, Nasuni continues to expand its vision. The company is headquartered in Boston, Massachusetts, and provides its services globally, operating in over 70 countries. To find more about Nasuni's evolving community and Professional Services team, visit their official website.