#United States #Pennsauken #Microsoft #VoiceComm #Phygrid

VoiceComm and Phygrid Partner with Microsoft

In a groundbreaking move for the North American retail sector, VoiceComm, a leading distributor of mobile device accessories, has announced a strategic partnership with Phygrid, renowned for its innovative Store Digitalization Standard, and tech giant Microsoft. This collaboration is set to introduce a comprehensive suite of retail technology solutions aimed at optimizing the shopping experience and operational efficiency for retailers across the United States.

Transforming Retail with Technology

With the backing of Phygrid's proven success in over 50 countries, the partnership aims to enhance the retail landscape in the U.S., focusing on a dual mission: saving time for customers while protecting sales for retailers. This approach is encapsulated in their mantra, which speaks volumes about their commitment to revolutionizing the retail experience.

The partnership promises to support over 52,000 retail outlets nationwide, bringing significant advancements in technology to the forefront of retail operations. Leveraging Microsoft Azure's cloud technology, the collaboration aims to provide retailers with innovative solutions that are not just theoretical but deliver tangible returns on investment. Here are the core benefits retailers can expect:
1. Increased Revenue: Drive online sales directly from physical locations through AI-powered endless aisle technology.
2. Enhanced Customer Experience: Minimize frustration with virtual queuing and self-service options, leading to reduced wait times.
3. Operational Efficiency: Streamline business operations via effective digital staff management and smart store systems.
4. Data-Driven Decision Making: Use in-depth analytics to optimize store performance and understand customer behaviors better.

Insights from Industry Leaders

Andreas Hassellöf, the CEO of Phygrid, expressed excitement about this collaboration, stating, “Our partnership with VoiceComm, strengthened by Microsoft Azure technology, positions us to transform retail operations in the U.S. seamlessly. American retailers are ready to leverage the integration of online and offline experiences that we are offering. This collaboration is a vital stride toward redefining the future of retail.”

In alignment, Ryan Weiss, CEO of VoiceComm, noted, “To realize our vision of innovating for our customers, we meticulously examined various vendors for retail solutions. It became apparent that Phygrid's strategic focus on refining the customer journey aligns perfectly with our mission. This is why we are proud to connect with a partner endorsed by Microsoft.”

Keith Mercier, Microsoft’s Vice President of Retail & Consumer Goods Industries, emphasized, “We are witnessing an unparalleled transformation in the retail sector, driven by a decade of rapid change and an explosion of data. Our mission at Microsoft is to empower retailers to harness this data to serve customers better and enrich their operational capacities.” He articulated the collaborative effort as essential for creating unique tools and insights that will help retailers thrive in today's fast-paced environment.

Call to Action

Retailers eager to embrace these transformative digital solutions can reach out to their VoiceComm or Microsoft representatives for personalized assessments tailored to their business needs. To explore the comprehensive range of solutions available, visit myvoicecomm.com/phygrid.

About VoiceComm

VoiceComm has established itself as the premier mobile accessory distributor in North America, marked by a diverse product portfolio and a commitment to exceptional service. With a sharp focus on facilitating sales growth through personalized support, the company goes beyond mere distribution to enhance the buying and selling experience for mobile accessories.

About Phygrid

Phygrid AB (publ) provides a globally recognized Store Digitalization Standard that serves as a comprehensive solution for elevating retail experiences, increasing sales, and optimizing operations. Its offerings include self-checkout, mobile POS, digital signage, and employee task management, all manageable through a user-friendly interface.