How Hippo Video is Transforming Hotel Sales with AI Automation Technology

The Future of Hospitality: Hippo Video's AI-Driven Revolution

In an age where efficiency and personalization can make or break customer experience, Hippo Video is setting new standards for the hospitality industry. Launching its innovative AI agent, the company addresses a significant pain point in hotel sales—the tedious, time-consuming Request for Proposal (RFP) process. According to recent reports, up to 50% of RFPs go unanswered, primarily due to overwhelming administrative burdens that many hotel sales teams face. This is where Hippo Video's technology comes into play, transforming the sales landscape for hotels.

Breaking Down the Bottleneck

Traditionally, hotel sales teams juggle multiple RFPs while managing data across outdated legacy systems and responding manually to repeated inquiries. This overwhelming workload often leads to inefficiencies that cost hotels millions in lost opportunities. By implementing Hippo Video's AI-powered automation, hotels can significantly cut down on the manual work involved in RFPs. The platform allows teams to create personalized video proposals at scale, thus increasing both speed and engagement.

With a simple click from their emails, sales teams can send tailored video proposals, transforming static PDF documents—which often remain unread—into dynamic visual experiences. This innovation is not only changing the way proposals are communicated, but it is also reshaping the entire customer experience.

Speed, Personalization, and Productivity

Hippo Video’s automation tool specifically addresses the challenges of the hospitality industry. With built-in AI functionalities, the platform allows for seamless automation of responses to smaller RFPs. This enables hotel sales teams to focus their expertise on high-value leads while the AI engine manages the rest.

Initial users have reported dramatic improvements across the sales funnel—deal closures 60% faster, a threefold increase in RFP engagement, and up to an 80% reduction in proposal clarification requests. All these changes contribute to a 1.6 times boost in lead volume. Hotels are experiencing a remarkable transformation, leveraging automation without losing touch with the personalization aspect of customer service.