Synchrony and Sam's Club Renew Their Long-Standing Partnership for Enhanced Customer Experience

Synchrony and Sam's Club: A Lasting Collaboration

Synchrony, a key player in the financing sector for some of America's prominent brands, has renewed its strategic partnership with Sam's Club, marking over 30 years of collaboration. This extended agreement aims to enhance the shopping and credit experiences available to Sam's Club members, emphasizing the importance of customer satisfaction and technological integration.

Under the renewed partnership, Synchrony will continue to serve as the issuer of credit card programs for both individual and business customers at over 600 Sam's Club locations in the U.S. and Puerto Rico, as well as through its online platform and mobile app. This highlights a commitment to providing a seamless financial experience for shoppers.

Key Features of the Collaboration

The new agreement includes several exciting features designed to improve customer experience:

1. Seamless Payment Processing

With the integration of innovative technologies like Scan & Go™, Sam's Club members can now scan their purchases using their mobile devices, conveniently pay with their Synchrony credit cards, and bypass traditional checkout lines. This method not only saves time but also enhances the overall shopping experience.

2. Digital Innovations

Synchrony is leveraging its digital capabilities with the introduction of technologies such as SyPI and the patent-pending dApply system. These innovations allow members to apply for credit, conduct transactions, and manage their accounts directly from the Sam's Club app, providing a comprehensive digital solution for their financial needs.

3. Rewarding Loyalty

The Sam's Club Mastercard® stands out in the market, recognized by Money Magazine as the best cash back credit card for gas purchases over the past three years. Cardholders can earn an impressive 5% back on fuel purchases (up to an annual limit), 3% on dining, and 1% on all other transactions. For Plus members, additional rewards can accumulate, enabling them to earn up to 5% back on eligible purchases, enhancing both online and in-club shopping experiences.

Rewards are automatically credited to membership accounts, allowing members to utilize these perks for future purchases or convert them into cash back.