Kelly Dilts Takes the Helm as Nordstrom's New Chief Financial Officer

On July 17, 2025, Nordstrom Inc., a prominent name in the retail fashion industry, declared the appointment of Kelly Dilts as its new Chief Financial Officer, effective August 29. Her experience in the financial sector is extensive, with a career spanning over 30 years, during which she has cultivated a strong reputation for delivering impressive financial results. Prior to joining Nordstrom, Dilts held the position of Executive Vice President and CFO at Dollar General, where she has played a pivotal role since 2023. Her impending arrival at Nordstrom reflects the company's commitment to strengthening its financial leadership swiftly.

In her new role, Dilts will supervise all of Nordstrom’s core financial functions, extending to real estate, store development, and strategic sourcing. Erik Nordstrom, the co-CEO of Nordstrom, expressed his enthusiasm regarding Dilts' joining the team by stating, "After a thorough search, we're excited to welcome Kelly to the Nordstrom team. She brings three decades of financial leadership experience and a proven track record of driving strong results at large-scale omnichannel retailers. We're confident she will help us strengthen our business, execute on our priorities, and continue delivering for our customers.”

Before her tenure at Dollar General, Dilts contributed her talents as Executive Vice President and CFO for Francesca's Holding Corporation from 2016 to 2019 and was also the Senior Vice President of Finance and Investor Relations for Tailored Brands (formerly known as The Men's Wearhouse, Inc.).

During her introduction, Dilts articulated her excitement about joining Nordstrom at such a crucial time in the company’s evolution. "Nordstrom is a company with a strong legacy, a clear sense of purpose, and a deep commitment to its customers, employees, and brand partners. I look forward to working alongside the leadership team to build on that foundation—focusing on financial discipline, operational excellence, and sustainable long-term growth,” she stated.

Founded in 1901 as a shoe store, Nordstrom Inc. has established itself as a leading player in the retail industry. The company has always prioritized customer service, a philosophy that remains central to its operations today. This commitment to providing top-notch service continues to drive their decisions as they enhance connectivity with customers, whether in-store across more than 350 locations or digitally through their apps and websites.

Nordstrom’s interconnected model provides customers the flexibility to shop when and how they prefer, whether that's visiting the physical stores or shopping online. This retail giant emphasizes not only convenience but also a commitment to sustainability—striving to leave the world better than they found it. Dilts’ appointment comes at a crucial juncture, with the company looking to solidify its financial strategy and operational structure in an ever-evolving marketplace.

As the retail landscape continues to shift, having a Chief Financial Officer of Dilts' caliber is poised to help Nordstrom navigate the challenges and opportunities ahead. With her myriad of experiences across various sectors, including omnichannel retail, she is expected to play a vital role in maintaining Nordstrom's competitive edge in the market.

In conclusion, as Kelly Dilts steps into her new role as Chief Financial Officer at Nordstrom, her remarkable professional history and focus on financial and operational excellence promise a bright future for Nordstrom. With a clear vision aligned with the company's values, Dilts is set to contribute significantly to ongoing growth and improve the experience for Nordstrom’s customers and stakeholders alike.

Topics Consumer Products & Retail)

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