LiveX AI Agent and ChurnControl Now Available on Google Cloud Marketplace

Revolutionizing Customer Experience with LiveX AI

LiveX AI has taken a significant step forward by introducing its solutions, LiveX AI Agent and ChurnControl, on the Google Cloud Marketplace following its successful completion of the Google Cloud ISV Startup Springboard program. This launch promises to dramatically expand accessibility for businesses seeking to enhance their customer engagement using advanced AI technology.

Seamless Integration with Google Cloud Marketplace

The addition of LiveX AI’s multimodal AI Agent solutions to the Google Cloud Marketplace signifies a new era for businesses aiming to optimize customer interactions. The marketplace serves as a launchpad, allowing organizations to easily discover and integrate proactive AI Agents that excel in both speed and accuracy. These autonomous AI solutions can perform a variety of tasks aimed at improving conversions, reducing customer churn, and providing personalized support in multiple languages.

Key Benefits of LiveX AI Solutions

1. Boosting Conversions: By proactively assisting customers and addressing their queries, the LiveX AI solution can increase conversion rates significantly, potentially up to five times.

2. Reducing Churn: Businesses can expect to see a churn reduction of up to 30% within the first week of engaging with these AI Agents. This is achieved through timely, customized interactions tailored to client needs from day one.

3. Optimizing Support: The platform aims to enhance self-resolution rates by as much as 86%, enabling businesses to cut customer support costs by up to 85%. This not only strengthens customer trust but also promotes operational efficiency on a large scale.

Superior Technology and Performance

Equipped with capabilities to see, hear, chat, show, and act, LiveX AI Agents deliver fast, highly effective assistance with an impressive accuracy rate of 97%. The processing speed of these agents is approximately 6.1 times faster than traditional customer support methods, ensuring that interactions are both timely and efficient. Businesses have the option to implement an engaging avatar for even deeper customer interaction, creating a personal touch that can significantly enhance customer satisfaction.

A Strategic Partnership with Google Cloud

The graduation of LiveX AI from the Google Cloud Springboard program is a testament to its dedication to innovation and partnership with Google Cloud. Jerry Li, the CEO of LiveX AI, expressed enthusiasm about the collaboration, stating, "Our partnership with Google Cloud has been invaluable in helping us scale our operations and reach businesses eager to transform their customer experience. The availability of LiveX AI Agent and ChurnControl on Google Cloud Marketplace opens new avenues for growth, collaboration, and groundbreaking innovation."

Dai Vu, Managing Director of Marketplace ISV GTM Programs at Google Cloud, reiterated the advantages: "We are excited about LiveX AI's offerings on our platform, which allows customers to quickly deploy and grow these solutions within Google Cloud’s secure infrastructure."

TransformingCustomer Interactions

LiveX AI's technology has already been embraced by multiple leading companies, enhancing their ability to handle complex customer interactions efficiently. By enabling proactive engagement, minimizing churn, and fostering authentic relationships, LiveX AI ensures that every customer feels valued.

Explore the innovative offerings from LiveX AI on the Google Cloud Marketplace and discover the transformative possibilities for your business.

About LiveX AI

LiveX AI focuses on delivering advanced customer engagement solutions that improve conversions, lower churn rates, and build long-term loyalty. Through its AI Agents, the company fosters seamless, human-like interactions that significantly enhance customer satisfaction and retention.

Are you ready to take your customer experience to new heights? Book a Demo today to see LiveX AI in action!