Hexaware's Strong Debut in the Whitelane Research German IT Sourcing Study 2025

Hexaware Technologies Makes a Splash in German IT Sourcing

Hexaware Technologies (NSE: HEXT), a renowned global provider of IT services and solutions, has made a notable entrance into the Whitelane Research German IT Sourcing Study 2025. This study is a significant benchmark for measuring the performance and satisfaction of IT service providers in Germany. The findings are based solely on feedback from over 300 large organizations, which evaluated more than 1,000 IT sourcing relationships and nearly 1,000 cloud platform partnerships.

Whitelane Research, recognized as Europe's leading independent market research firm in IT sourcing, utilizes a rigorous methodology that prioritizes the experiences of clients rather than assessments from vendors or analysts. This impartial approach ensures that the rankings reflect the true customer satisfaction and service performance across 36 IT service providers and 12 cloud platform providers.

In this highly competitive landscape, Hexaware is proudly positioned as one of the leading players. The company achieved an impressive second place in the Innovation category and fourth place in Transformation KPIs, underscoring its ability to drive change and integrate new technologies into existing systems. Furthermore, Hexaware secured a solid fourth place ranking in pricing, indicating that customers view its services as competitive and aligned with market standards.

Amrinder Singh, President and Head of EMEA & APAC at Hexaware, commented, “Our strong debut in this German study is a pivotal milestone for us in continental Europe. It highlights that clients in Germany appreciate how we combine disciplined execution with impactful change and fair commercial terms.”

Shreyas Vasanth Kumar, Senior Vice President and Head of Continental Europe at Hexaware, added, “Germany is a demanding market, and our strong performance demonstrates that our approach resonates well. Being recognized as a top provider in innovation and transformation confirms that we are seen as a modernization partner capable of managing costs and risks effectively.”

Heinz Bruhn, Director of Infrastructure and Collaboration Services at The Berner Group, expressed his satisfaction, saying, “With Hexaware, we are shaping a future-ready organization powered by cost efficiencies, specialized expertise, and scalable delivery — all rooted in a partnership based on trust and shared goals. Hexaware has understood our vision for Berner IT and helped us realize it with clear value.”

Additionally, Hexaware received commendations in various other areas, including service delivery, quality of customer support, and overall satisfaction. These achievements reflect a well-rounded performance across critical dimensions, indicating a balanced value proposition that encompasses cost, change capability, and service experience for their German clientele.

Alex van den Bergh, Head of Research for Europe at Whitelane Research, summarized Hexaware's performance stating, “Hexaware's debut in the study shows a consistently competitive performance across key dimensions. Strong placements in multiple categories reflect a well-balanced mix of value, adaptability, and service experience for their German customers.”

In conclusion, Hexaware's entry into the German IT market via the Whitelane Research study emphasizes its commitment to customer-centric service and innovative solutions. As companies increasingly seek digital transformation at scale and speed, Hexaware remains dedicated to supporting organizations in building, transforming, and optimizing their technology and business processes worldwide.

For more insights and information regarding Hexaware, visit Hexaware Technologies.