#USA #San Francisco #Constructor #eCommerce Growth #AI Product Discovery

Constructor Reports 82% Customer Growth in FY26

In a significant milestone for the ecommerce sector, Constructor, the prominent AI-driven search and product discovery platform, announced an impressive 82% increase in its customer base throughout fiscal year 2026, which spanned from February 1, 2025, to January 31, 2026. This achievement highlights Constructor’s pivotal role in shaping the future of online retail by providing advanced, personalized shopping experiences through innovative technological solutions.

The growth reflects a robust demand from ecommerce companies around the globe, showcasing the platform's effectiveness and appeal. In addition to expanding its customer base, Constructor also reported a remarkable 96% gross revenue retention rate, indicating that clients who adopt its services not only remain loyal but also cultivate long-term partnerships, further solidifying Constructor's status in the marketplace.

Global Expansion and Market Presence

Constructor's expansion continued apace, with revenues from its Europe, Middle East, and Africa (EMEA) regions soaring by 116% year-over-year. The company also increased its workforce by 45%, enhancing operations across North America, EMEA, Latin America, and the Asia-Pacific region. This broad geographic reach enabled Constructor to introduce cutting-edge product innovations that have positively impacted retailers in terms of revenue, relevance, and overall shopper experience.

In FY26, Constructor successfully powered an astonishing 322 billion product discovery interactions. This figure translates to more than 10,000 personalized shopping experiences per second, registering a 266% increase compared to two years prior. This scale signifies the platform's ability to adapt and respond effectively to the rising expectations of online shoppers in today’s fast-paced digital market.

AI Innovations Shaping Ecommerce

Amidst evolving shopper preferences and the deepening integration of AI technologies in daily life, Constructor is at the forefront of redefining ecommerce search and product discovery. With a significant proportion of consumers interacting with AI tools like ChatGPT, there's a growing expectation for online retail environments to utilize generative and agentic AI capabilities. Constructor aims to shift the paradigm from mere relevance in product searches to developing genuinely attractive options tailored to the individual preferences of shoppers.

The company’s award-winning AI reasoning engine prominently plays a role in this transformation. By analyzing real-time behavior signals from shoppers and integrating comprehensive datasets, the platform continuously enhances user experiences from search to browsing and even engaging with AI agents.

Key Innovations Launched

In FY26, Constructor unveiled several pivotal innovations that enhance its platform’s capabilities:

• - AI Product Insights Agent (PIA): This virtual product expert aids shoppers by responding to inquiries in real-time and suggesting actions that correlate with increased purchases. Retailers utilizing PIA have reported a notable 52% increase in add-to-cart rates, in addition to a 56% boost in purchase rates.
• - AI Shopping Agent (ASA): This feature allows for natural language searching on ecommerce sites. ASA has attracted attention for delivering stock availability information tailored to user queries, contributing to heightened website revenue and superior conversion rates.
• - Retail Media Suite: Leveraging its expertise in product ranking, Constructor has ventured into retail advertising. By effectively combining paid and organic results, retailers utilizing this suite have experienced considerable revenue increases without compromising on organic performance.

Acknowledgments and Industry Recognition

Constructor's innovative strides have not gone unnoticed. In FY26, it was recognized as the 10th most innovative company in retail by Fast Company. Moreover, it has been acknowledged as a leader in various analyst reports, including Gartner's Magic Quadrant for Search and Product Discovery, and has received numerous awards for technological excellence.

Shaping the Future of Ecommerce

Reflecting on these achievements, Eli Finkelshteyn, Constructor's CEO, stated, “This past year reflects a broader shift happening across ecommerce. As retailers eagerly strive to provide compelling experiences, AI must do more than merely perform—it should comprehend user intent and deliver quantifiable outcomes.”His insights reinforce the idea that as AI capabilities advance, they create an ideal environment which fosters success for retailers and enhances the shopping experience for consumers.

With this sustained momentum, Constructor is well-positioned to continue its influence on the ecommerce landscape, helping businesses create smarter, more engaging shopping environments that cater to the modern consumer's needs.