#USA #E-Commerce #Redwood Shores #Zilliz #Milvus

Revolutionizing Retail with AI: Zilliz’s Impact on Global E-Commerce

In the competitive landscape of e-commerce, companies are continually searching for innovative solutions to enhance customer experiences and operational efficiency. One such company making waves is Zilliz, the creator of Milvus, the most adopted open-source vector database worldwide. Recently, Zilliz reported a significant shift in the way major e-commerce platforms utilize data through its advanced technologies, leading to improved performance, cost savings, and enhanced customer satisfaction.

Bridging Technology and User Experience

A surge in online shopping demand has pushed companies like Tokopedia, FARFETCH, and Leboncoin to rethink their technological infrastructure. By integrating Zilliz’s vector database solutions, these retailers are not only enhancing product search speed and accuracy but also adapting to the evolving expectations of digital consumers. Chris Churilo, Zilliz’s VP of Marketing, emphasized the critical role of AI-native infrastructure in managing unstructured data to meet the escalating demands for instant search capabilities across extensive product catalogs.

The Power of Vector Search

The implementation of Zilliz’s Cloud and Milvus has ushered in a new era of product discovery, allowing retailers to harness the full potential of vector search. By transitioning to Zilliz's solutions, retailers can experience:

• - Enhanced Product Matching: Up to 40% more accurate results through hybrid searches that combine semantic insights with traditional keyword searches.
• - Rapid Response Times: Recommendations generated in less than 30 milliseconds, even during high traffic, ensuring a smooth shopping experience.
• - Cost Efficiency: A remarkable 75% reduction in infrastructure costs achieved by consolidating multiple legacy systems into a unified vector database.
• - Faster Visual Searches: Customers can upload an image or describe a product, drastically improving search efficiency.

Yann Lemonnier from Leboncoin shared, “With Zilliz Cloud, we achieved a sub-200ms latency target, significantly optimizing product discovery for millions.” Similarly, Rahul Yadav from Tokopedia noted that their search functionalities are ten times more reliable after integrating Milvus, now serving 90 million users each month.

Global Adoption and Recognition

The impact of adopting Zilliz's technology isn't limited to just speed and reliability; it also translates to profound operational improvements across continents. Retailers from Asia, Europe, and North America have reported remarkable results:

• - Leboncoin (France): Successfully built a visual search engine with 80 million listings, achieving sub-200ms latency.
• - Tokopedia (Indonesia): Integrated hybrid search for its vast user base, boosting matching accuracy by 40%.
• - VIPSHOP (China): Switched from an Elasticsearch-based system to Milvus, yielding 10 times faster query responses.
• - Beni (USA): Expanded to manage 200 million listings while reducing infrastructure expenses by 75%.

These advancements underline the necessity for simplified architectures and faster deployment of new AI features, allowing retailers to stay ahead in a competitive marketplace.

The Next Level of AI Infrastructure

Zilliz Cloud is not just a rapidly scalable solution; it revolutionizes how retailers manage extensive data sets with impressive speed and efficiency. Retailers leveraging Zilliz’s fully managed vector database can:

• - Process billions of unstructured data points while maintaining sub-100ms latency.
• - Seamlessly integrate semantic and keyword searches within a singular framework.
• - Achieve scalable operations across diverse user demands without incurring prohibitive costs.

For organizations aiming to redefine their e-commerce strategies through vector search, Zilliz presents an invaluable opportunity. More information about Zilliz Cloud can be found at zilliz.com/cloud, or interested parties can directly reach out for detailed discussions.

About Zilliz

Headquartered in Redwood Shores, California, Zilliz stands at the forefront of developing next-generation vector database technologies, enabling businesses to harness unstructured data effectively. Their commitment to simplifying complex data infrastructures makes AI accessible to enterprises, teams, and developers. Backed by prominent investors such as Aramco's Prosperity7 Ventures and Temasek's Pavilion Capital, Zilliz continues to expand its reach, serving customers across more than 20 countries.