Medical Solutions Achieves Top 10 MSP Ranking for Customer Satisfaction in HRO Today Baker's Dozen

Medical Solutions Earns Top 10 MSP Recognition

Medical Solutions, a prominent name in the healthcare workforce industry, has once again showcased its excellence by making it to the Top 10 in the HRO Today 2026 Baker's Dozen Customer Satisfaction Ratings for Managed Service Providers (MSPs). This marks the fifth consecutive year the company has been recognized in this prestigious list, clinching the fourth overall position. The company stands out for its exceptional service breadth, sizable transactions, and quality of service.

Strength in Partnerships

The achievement reflects the sturdy partnerships Medical Solutions has developed over the years with healthcare organizations across the nation. In an environment where adaptability and efficiency are paramount, Medical Solutions has become a reliable partner, offering tailored workforce solutions. CEO Rebecca Rogers Tijerino states, "Our customers rely on us to be more than a healthcare workforce partner. We aim to be a strategic extension of their teams. This recognition reflects the trust our customers have in us and our ability to deliver sustainable solutions to workforce challenges while prioritizing quality patient care."

Commitment to Quality and Trust

The report from HRO Today highlights how Medical Solutions continually meets or exceeds customer expectations in various critical areas. Clients have noted exceptional clinician quality, swift response times in staffing requests, and a diverse range of custom solutions. Many clients also report satisfaction with Medical Solutions' communication practices and the effectiveness of issue resolution.

Chase Farmer, Chief Commercial Officer of Medical Solutions, elaborates on the evolving needs of healthcare leaders: "They are looking for partners who can bring consistency, transparency, and measurable impact to their workforce strategies. Our focus is on delivering solutions that align with their long-term goals, while adapting to the dynamic landscape of today's healthcare environment."

Addressing Current Challenges

This recognition arrives at a time when healthcare organizations face mounting challenges such as the pressure to reduce operational costs and retain valuable talent. As many institutions streamline their vendor relationships, the comprehensive Managed Service Provider program from Medical Solutions meets these demands effectively. Their offerings include real-time data and analytics, Vendor Management System (VMS) services, diverse types of clinician support, and a strong emphasis on clinician retention.

Looking Ahead

As the healthcare landscape continues to evolve, Medical Solutions is well-positioned to support organizations in optimizing labor costs and enhancing patient care. With a commitment to innovation and quality service, the company is preparing to meet future workforce needs head-on.

For more information on their recognition and to view the complete list, visit the 2026 Baker's Dozen Customer Satisfaction Ratings for Managed Service Providers.

About Medical Solutions
Medical Solutions stands as a leader in the healthcare workforce space, delivering extensive solutions, advisory services, technology, recruiting, and staffing. Their expertise spans managed services, internal resources, virtual health, contingent staffing including PRN, local and travel staffing, interim leadership, and direct placements. For more insights into their offerings, visit www.medicalsolutions.com.