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Amperos Health Unveils Amanda, the First AI Biller for Healthcare

In a groundbreaking move for the healthcare industry, Amperos Health has launched Amanda, the world's first AI biller tailored specifically for healthcare providers. This innovative tool is designed to alleviate the increasing burden of insurance claims denials and help streamline the revenue cycle management (RCM) process.

The Growing Challenge of Healthcare Denials

The healthcare sector continues to face a monumental challenge with insurance denials and unpaid claims. Reportedly, these denials have climbed by 10% annually, resulting in mounting administrative pressures on healthcare providers. Collectively, healthcare organizations spend over $26 billion each year in efforts to recoup these unpaid claims. Furthermore, the staffing shortages plaguing RCM teams—affecting 63%—have left many providers overwhelmed, sometimes to the point of considering service reductions or even closing their practices.

Amperos Health's CEO, Michal Miernowski, articulated the company's mission, stating, "We aim to make the billing process so effortless for providers that it simply becomes an afterthought, rather than a vital operational hurdle." With Amanda, providers can refocus their time on patient care, rather than the arduous payment collection process.

How Amanda Works

Amanda operates by navigating various systems and tasks, ranging from insurance websites to direct communication with payers. Its capabilities allow it to pinpoint the best strategies to reverse denials and collect the outstanding claims processes, functioning effectively from day one without the need for complex configurations. The AI has been meticulously trained utilizing insights from experienced healthcare billers, empowering it to handle an extensive range of scenarios.

Currently, Amanda has successfully automated over 75,000 calls and generated an impressive annual revenue of $120 million for its users. Janna Mullaney, COO at ESP, highlighted Amanda's impact, saying, "Before hiring Amanda, we weren't addressing 27% of our claims, and our staffing was critically low. Now, we have managed to resolve more unpaid claims swiftly with Amanda's assistance. It has vastly improved our efficiency."

The Future: Expansion and Development

With recent seed funding of $4.2 million from prominent venture capital firms, including Uncork Capital, Neo, and Nebular, alongside investments from notable angel backers from OpenAI, Twilio, and Stripe, Amperos is positioned for growth. Total funding has now reached $5 million, which will be utilized to enhance Amanda’s abilities and to introduce additional AI partners for RCM teams. These advancements aim to cater to an increasing number of clients across various healthcare providers like inpatient, outpatient, dental service organizations (DSO), and durable medical equipment (DME) suppliers.

Susan Liu, Partner at Uncork Capital, emphasized the significance of the founder's background and market alignment, stating, "The issues surrounding claims denials and collections have worsened since the COVID-19 pandemic, and we are enthused to support a team and a product that not only deliver substantial returns but also enhance job satisfaction and efficiency for healthcare workers."

As Amanda continues to pave the way for innovative solutions in healthcare billing, the impact of its launch extends beyond just financial recuperation. It is set to reshape how RCM teams tackle one of the industry's most persistent challenges.

To discover more about how to incorporate Amanda into your own practice, visit www.amperoshealth.com.

About Amperos Health

Amperos Health is at the forefront of innovation, offering the first multi-modal AI biller designed specifically for healthcare providers. With a focus on combating claim denials and optimizing collections for RCM teams, Amanda upholds HIPAA compliance and bank-level security, enabling healthcare operators to resolve two to five times more denials and significantly boost productivity. Explore more about Amperos Health and its offerings online.