Introduction
In the wake of recovering inbound tourism, Reelu Co., Ltd. has announced the launch of 'Reelu PartnerOps', a new service aiming to assist businesses and municipalities in managing their inbound tourism operations effectively starting from July 2025. With the increasing demand for tailored tourism experiences in Japan, this all-encompassing support system is poised to address several operational challenges.
Background: Addressing Critical Challenges
As the inbound tourism sector bounces back, numerous enterprises and local authorities express a mounting interest in enhancing their travel offerings. However, many face several hurdles that prevent them from actualizing their plans:
- - Inadequate operational manuals and processes
- - Difficulty in securing multilingual staff
- - Limited resources for education and management
These challenges often hinder exciting ideas from being successfully implemented. Recognizing this dilemma, Reelu has leveraged its pool of multilingual talent and expertise in inbound tourism operations to formulate a framework enabling businesses and organizations to translate their ambitions into tangible outcomes.
Overview of Reelu PartnerOps
Reelu PartnerOps provides a comprehensive operational support service encompassing the following key elements:
- - Operation Design and Support: Assessing and designing necessary operational elements to meet customer needs.
- - Manual Creation: Developing clear instructions and guidelines for staff.
- - Staff Training: Offering training in multiple languages, including English, Chinese, Korean, Spanish, and Japanese.
- - Talent Selection and Assignment: Carefully selecting and assigning personnel suited to specific roles.
- - On-Site Support and Feedback Management: Providing initial assistance on-site and implementing a feedback mechanism to improve ongoing operations.
Examples of Applicable Industries
Services are tailored for various sectors, including:
- - Tourism
- - MICE (Meetings, Incentives, Conferences, and Exhibitions)
- - Medical tourism
- - High-end experiential businesses
- - Event management in retail spaces
- - Luxury brand promotional events
Pricing Structure: Zero Initial Fees
As of July 31, 2025, the pricing model for PartnerOps is designed to be accessible:
- - Initial Cost: Free (including operational design, manual creation, and training)
- - Personnel Compensation (Estimate): ¥2,000 to ¥6,000 per hour, depending on language, expertise, and service level.
- - Fee Structure: A 40% fee on the total personnel compensation will be charged only when services are utilized.
Track Record
Reelu has successfully matched multilingual personnel primarily in the Greater Tokyo and Kansai areas across sectors including food, tourism, and transportation. Many of the registered candidates possess exceptional service backgrounds, such as certified tour guides, cabin crew experience, and retail professionals dedicated to serving VIP and affluent clientele.
Sample of Created Manuals
As an example, below is an excerpt from the tour manual for foreign visitors covering locations from Asakusa to Kappabashi. Staff involved in these operations must thoroughly understand and implement the manual's instructions.
Supported Languages and Areas
As of July 2025, the following languages and regions will be supported by Reelu:
- - Languages: English, Chinese, Korean, Spanish, Japanese.
- - Areas:
- Tokyo
- Kanagawa
- Chiba
- Saitama
- Aichi
- Osaka
- Kyoto
- Hyogo
- Nara
- Hiroshima
- Fukuoka
- Sapporo
- Naha
Immediate Impact Talent with Reelu
Reelu is focused on providing multilingual staffing solutions across various sectors including tourism, MICE, transportation infrastructure (airports and train stations), and hotels, with rapid matching of bilingual personnel available in as little as one hour.
For Companies and Agencies
- - Business inquiries can be made through our contact form here.
Conclusion
As the inbound tourism market continues to surge, Reelu's CEO, Shuu Konno, acknowledges the pressing need for businesses to overcome the internal challenges of operational execution. By offering a solution that takes care of all necessary processes without upfront costs, Reelu PartnerOps aims to transform ambitious plans into reality seamlessly. We encourage interested parties to reach out for consultations.
About Reelu Co., Ltd.
- - Company Name: Reelu Co., Ltd.
- - CEO: Shuu Konno (今野珠優)
- - Headquarters: 8-4-14 Akasaka, Minato-ku, Tokyo, 8F, Aoyama Tower Place
- - Established: April 2022
- - Capital: ¥38,497,600 (including capital reserve)
- - Business Focus: Inbound-focused spot work service 'Reelu Baito'
- - Website: Reelu Corporate