Mews Recognized as a Leader in 2025 IDC MarketScape for Global Hospitality Management Systems
Mews Emerges as a Leader in IDC MarketScape 2025
Mews, a prominent hospitality operating system, has recently been honored with leadership recognition in the IDC MarketScape: Worldwide Hospitality Property Management Systems (PMS) 2025 Vendor Assessment. This acknowledgment serves as a testament to Mews' commitment to technological innovation and operational excellence in the hotel management sector.
Established in 2012 by Richard Valtr, Mews has swiftly grown from a startup into a robust cloud platform that operates over 12,500 properties and manages 620,000 rooms worldwide. Several acclaimed hotel brands, including Choice Hotels International and Design Hotels, have integrated Mews into their operations, benefiting from its efficient and adaptable technologies. According to IDC MarketScape, Mews is recommended for brands looking for a comprehensive platform to enhance efficiency and generate new revenue streams.
Richard Valtr remarked, “The evolution from being a competitor in hotel technology to being recognized as a leading platform in Europe—and now expanding into North America—marks a pivotal moment for us. Our commitment to innovation continues to drive our mission: helping hotels worldwide develop more profitable and sustainable operations.”
Mews' CEO, Matt Welle, adds that leadership in today's dynamic market requires vision, agility, and technology that aligns with ambition. He believes the IDC MarketScape recognition affirms Mews’ proactive approach to the ever-changing hospitality landscape, stating, “We take pride in being a trusted platform for some of the most innovative hotel brands globally, and this is just the beginning.”
Innovative Solutions Shape the Future
Mews is at the forefront of AI-driven innovations in the hospitality sector, equipping hotels to grow and thrive amidst constantly shifting demands. With features like automated guest data management, AI-powered Smart Suggestions, and flexible booking options via Mews Spaces, the platform continues to set trends in operational agility and revenue growth.
Dorothy Creamer, an industry expert, highlights Mews’ commitment to empowering hotel brands to innovate and evolve through seamless updates and groundbreaking technology. She notes that Mews' guest-centric approach, merged with forward-thinking product design, lays a strong foundation for the ongoing transformation of hospitality management.
Mews has garnered accolades, including the title of Best PMS for 2024 and 2025 and recognition as one of the Best Places to Work in Hotel Tech for multiple consecutive years. The company employs over 1,250 professionals across more than 20 countries, with a focus on R&D and product development.
With strategic investments totaling $410 million from prominent investors such as Goldman Sachs Alternatives, Kinnevik, and Tiger Global Management, Mews is poised to significantly influence the hospitality industry. As it charts new territories, the platform continues to enhance the operations of modern hoteliers, transform guest experiences, and bolster profitability.
About the IDC MarketScape
The IDC MarketScape model provides a comprehensive overview of the competitiveness of technology suppliers in specific markets, using a rigorous scoring methodology based on qualitative and quantitative criteria. This assessment results in a graphic representation of each vendor's position, offering valuable insights for technology buyers assessing potential vendors based on strengths and weaknesses.
In conclusion, Mews’ recognition as a leader in the IDC MarketScape underlines its significant role in the hospitality technology landscape and signals its ongoing commitment to pioneering advancements in hotel management systems.
Topics Consumer Technology）
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