TELUS Digital's Privatization Marks a New Era in AI-Driven Solutions

TELUS Digital's Privatization Sets a New Benchmark

In a significant milestone for both TELUS Corporation and TELUS Digital, the recent acquisition concludes a pivotal transition, empowering TELUS to solidify its status as a leader in artificial intelligence (AI) and digital customer experiences. This strategic move is anticipated to enhance TELUS's capabilities across crucial sectors such as telecommunications, health, agriculture, and consumer goods.

On October 31, 2025, TELUS Corporation announced the completion of the privatization deal, which included purchasing all outstanding multiple and subordinate voting shares of TELUS Digital. For approximately $539 million, TELUS's acquisition was completed at a price of $4.50 per share, a move that was overwhelmingly approved by TELUS Digital shareholders earlier in the week. This acquisition does not just represent a simple buyout; it embodies TELUS's commitment to integrate cutting-edge digital solutions into its operational framework, thereby fostering an environment ripe for innovation and enhanced customer engagement.

Accelerating Growth Through Integration

Darren Entwistle, the President and CEO of TELUS, emphasized the significance of this acquisition, stating that it will facilitate the accelerated integration of world-class digital customer experience solutions. This merging of resources is poised to create an ecosystem where TELUS can leverage AI-driven platforms and Software as a Service (SaaS) innovations across all business lines. By enhancing operational efficiencies, TELUS anticipates generating approximately $150 million annually through this acquisition, laying the groundwork for greater profitability and shareholder value.

A Strategic Vision for Future Success

The deal was backed by thorough analysis and a unanimous recommendation from TELUS Digital’s Special Committee of independent directors. Josh Blair, Co-Chair of the committee, expressed pride in achieving an outcome that delivers immediate value to shareholders while positioning the company to excel in an increasingly competitive global space. With the integration of TELUS Digital, TELUS aims to drive superior outcomes for its customers not just in Canada, but around the world.

Under the arrangement's terms, TELUS Digital shareholders were offered various options for consideration, including cash payments, TELUS shares, or a combination of both. The finalized outcomes showed a strong preference among shareholders for cash, with most opting to receive payments in that form.

Looking Ahead: The Road to Enhanced Performance

As a result of this acquisition, TELUS will no longer be a reporting issuer under applicable Canadian securities laws, and TELUS Digital’s subordinate voting shares will soon be delisted from both the Toronto Stock Exchange and the New York Stock Exchange. This strategic step aligns with TELUS's commitment to streamline operations and focus on growth through streamlined digital solutions.

The amalgamation is not merely a financial transaction but a strategic alignment aimed at fostering innovation within TELUS’s various business sectors. With TELUS Digital now fully integrated, the combined organization's capability to enhance service offerings will be paramount. As TELUS leads the charge into the future of digital customer experiences, stakeholders anticipate considerable growth driven by innovative AI technologies and improved operational efficiencies.

The privatization of TELUS Digital stands as a testament to TELUS Corporation’s forward-thinking approach in the technological landscape, transcending traditional telecommunications by embracing digital evolution. Looking forward, customers and investors alike can expect enhanced innovations focused on delivering quality human outcomes, setting a new standard within the industry.

As TELUS embarks on this journey of transformation, the results and benefits of integrating TELUS Digital's expertise will be closely watched, revealing the potential impacts on the telecommunications landscape and beyond. TELUS's ambitious plans reflect an unwavering dedication to service excellence, innovation, and a holistic approach to customer relationships that underscores its role as a leader in the global market.

In conclusion, the integration of TELUS Digital into TELUS marks the beginning of a new phase characterized by robust growth alternatives powered by AI technologies, delineating a clear path for superior customer engagement and operational success. This transaction is a bold step toward reshaping the narrative of digital experiences and redefines the possibilities that lie ahead for TELUS and its stakeholders.