Celebrating Two Decades of Transformative Care for Substance Use Disorder

Crossroads Treatment Centers has reached a significant milestone, celebrating 20 years since its inception on May 5, 2005. Established by Dr. Rupert McCormac, a psychiatrist passionate about health equity, Crossroads has made profound strides in reshaping the landscape of substance use disorder (SUD) treatment across the United States.

From the beginning, the mission of Crossroads has revolved around patient-centered care that honors the unique experiences of individuals battling addiction. Dr. McCormac's belief that compassionate and respectful treatment leads to better outcomes has guided the organization throughout its journey. Today, it stands as a leading provider of comprehensive, evidence-based care, operating over 100 centers across nine states, including Georgia, Kentucky, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.

The organization's achievements are particularly timely as the nation faces the SUD epidemic that affects an estimated 48.5 million people. As the mental health crisis intensifies, Crossroads emphasizes the necessary connection between mental health and substance use disorders. Dr. Jerome Adams, former U.S. Surgeon General and a board member at Crossroads, highlights the importance of integrated care, especially under the pressures exacerbated by the COVID-19 pandemic. He points out that mental health challenges and substance use issues often go hand-in-hand, demanding a compassionate approach to treatment.

Crossroads has innovatively focused on addressing these intertwined issues. With a commitment to providing accessible and judgment-free support, the organization has created individualized treatment plans rooted in evidence-based practices. The aim is to meet individuals where they are, catering to their unique recovery journeys, which is especially crucial given the prevalence of co-occurring conditions amongst patients.

Moreover, the culture within Crossroads prioritizes employee well-being in tandem with patient care. Acknowledging that a healthy, empathetic workplace directly contributes to better patient outcomes, Crossroads has earned a spot on the 2025 USA Today Top Workplace list. This recognition underscores the impact of the supportive environment fostered within the organization, where many team members bring their personal experiences with SUDs to their professional roles.

Brooke Richards, a counselor at Crossroads, reflects on her motivation for working in the field: “I do this work because everyone deserves a chance to live.” Her personal journey, marked by loss and recovery, fuels her commitment to providing care that resonates deeply with the individuals she supports.

Looking ahead, Crossroads aims to continue breaking down barriers to care. By enhancing access to high-quality treatment options, the organization envisions expanding its reach to more individuals and families grappling with substance use disorders across the nation. As it reflects on the past two decades, Crossroads remains steadfast in its mission to revolutionize addiction treatment, grounded in compassion and dedicated to health equity.

As society grapples with the ongoing challenges surrounding mental health and substance use disorders, Crossroads Treatment Centers stands as a beacon of hope, embodying the belief that recovery is possible for everyone. To learn more about their services and commitment to transforming lives, visit Crossroads Treatment Centers.