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Genpact Achieves Horizon 3 Leadership Status in Data Modernization and AI

Genpact, listed on NYSE under the ticker symbol 'G', has achieved a notable milestone by being recognized as a Horizon 3 Market Leader in the latest HFS Horizons report focused on Data Modernization and AI for 2026. This prestigious recognition is attributed to Genpact's advanced technology solutions and its effective approach to embedding agentic AI within enterprise operations.

A Testament to Innovation

The recognition by HFS Research, a prominent global research and advisory firm, highlights Genpact's excellence in transforming data foundations and advancing AI applications beyond initial pilot phases. The firm is commended for effectively integrating agentic AI into operational frameworks, a transformative move that promises measurable outcomes for businesses.

Ashish Chaturvedi, an Executive Research Leader at HFS Research, praised Genpact for accomplishing what many service firms aspire to do. He noted how the integration of delivery platforms with agentic solutions into a cohesive operational fabric has shifted the focus from merely building data modernization solutions to scaling them effectively. This strategic shift underscores the challenges that the market still grapples with.

The Pillars of Success

Genpact's recognition as a leader stems from a robust three-pillar strategy that encompasses:
1. Integrated Delivery: This approach ensures that services are deeply intertwined with client operations, leading to efficient processes and improved outcomes.
2. Modernized Data Foundations: With their platforms and process intelligence, Genpact enhances the governance of data, paving the way for effective AI utilization.
3. Agentic AI Solutions: These solutions enable businesses to convert strategic initiatives into actionable operations across entire organizations, promoting impactful enterprise-wide changes.

By combining these capabilities, Genpact aids organizations in modernizing outdated data environments while improving governance. This is particularly vital in industries that demand complex, regulatory compliance.

Tom Johnstone, the Business Leader for Data & AI at Genpact, emphasized the significance of having a modern data foundation for creating an enterprise's value through AI. He articulated that connected and governed data empowers organizations to act swiftly, make informed decisions, and incorporate intelligence seamlessly in day-to-day operations—factors that are critical for agentic AI to function responsibly and productively.

Delivering Measurable Outcomes

This comprehensive strategy has yielded tangible benefits for clients by enabling them to improve cash flows, enhance working capital, minimize revenue losses, and stabilize crucial supply chains. These advantages span various sectors, including retail, manufacturing, energy, and consumer services.

The acknowledgment as a Horizon 3 Market Leader by HFS reinforces Genpact's status as the go-to partner for businesses committed to modernizing their data architectures and scaling AI initiatives for quantifiable success.

Insights from HFS Horizons

The HFS Horizons report serves as a valuable assessment tool that evaluates how service providers, like Genpact, assist enterprises in modernizing their data foundations while progressing with AI transformation. The report identifies Horizon 3 Market Leaders for their groundbreaking work in combining integrated platforms, agile delivery, and advanced AI capabilities to achieve substantial business impacts.

About Genpact

Genpact (NYSE: G) operates as an agentic technology solutions provider specializing in process intelligence and AI to create measurable business outcomes. With a strong emphasis on building collaborative ecosystems and fostering enduring client relationships, Genpact is dedicated to delivering innovative solutions that redefine operational efficiency in leading enterprises worldwide. To learn more about Genpact, visit genpact.com or connect on LinkedIn, X, YouTube, and Facebook.