#LINE #KUZEN #MEO

Webinar Announcement: Transforming Store Customer Engagement with MEO and LINE

Event Overview
On March 18, 2026, KUZEN Co., Ltd. will co-host a groundbreaking webinar with GMO TECH, inc., focusing on innovative strategies to enhance customer engagement for retail stores. This event aims to address the changing behaviors of users in the digital space, particularly those utilizing AI-driven search and expanded map features.

Context for the Webinar

Recent trends indicate that user search behavior has dramatically evolved. Nowadays, thanks to AI summary displays and the enlargement of map sections, customers are increasingly making their decisions based solely on search results, often without visiting individual websites. This trend emphasizes the need for retail businesses to not only boost their search rankings but also provide high-quality information that attracts attention in search results.

In the current environment where users can compare options and make store decisions in one go from search results, it is clear that piecemeal approaches to increasing store visibility are no longer sufficient. The focus has now shifted towards creating a cohesive strategy that ensures continuous customer relationships rather than transient interactions.

During this webinar, participants will learn how to integrate detailed information about being a