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NoveList® Introduces a New Framework for Readers' Advisory Competencies

In today's world, where an abundance of content is readily available through various platforms, the role of libraries has evolved beyond merely providing access to information. NoveList®, a division of EBSCO Information Services, recently announced the launch of its new Readers' Advisory Competencies framework on June 18, 2026. This innovative initiative is aimed at helping libraries enhance their advisory skills and strengthen the connections between readers and literature.

Bridging Gaps in Library Reader Engagement

Collaboratively designed with professionals from public libraries throughout the United States and Canada, the framework offers a structured approach for libraries to bolster their advisory capabilities. By establishing a shared foundation for staff development, the competencies not only encourage individual growth but also aim to enhance the overall quality of advisory services offered to patrons. This flexible framework acknowledges that promoting reading is a collective responsibility and offers customization options to fit the diverse needs of varying community demographics and library structures.

Danielle Borasky, Vice President of Product Management at NoveList, emphasized the importance of readers' advisory in fostering human connections in a digital age. “The value that libraries add goes beyond technology—it's about human interaction. This framework embeds readers' advisory into library operations and recognizes it as an integral service strategy,” she commented. This modern perspective aims to encourage libraries to think critically about how they engage with readers, reminding them that advisory roles can occur in various forms, from personalized conversations to curated book displays and online resources.

Key Features of the Readers' Advisory Competencies

The Readers' Advisory Competencies framework is organized into eight interconnected areas that cover crucial aspects of advisory practices:

1. Advisory Philosophy - Exploring the principles underlying effective advisory services.
2. Strategy - Developing comprehensive plans to engage readers and promote library resources.
3. Story & Media Knowledge - Understanding diverse narratives and media formats to better assist readers.
4. Collection Awareness - Familiarity with the library's resources to guide readers in their selections.
5. Fostering a Reading Culture - Creating an environment that nurtures a love for reading.
6. Relational Advisory - Building strong connections with patrons to understand their needs better.
7. Promotional Advisory - Effectively marketing reading programs and materials.
8. Collaboration Across Teams - Encouraging teamwork within the library for comprehensive service delivery.

This structured approach also recognizes that readers' advisory goes beyond just direct interactions. It embraces the notion that every library touchpoint, whether it’s digital or physical, offers an opportunity to engage and inspire readers.

Empowering Library Staff and Communities

Kaite Stover, the Director of Readers' Services at Kansas City Public Library, highlights the importance of these competencies in cultivating a community of avid readers. She notes that the framework serves as a valuable resource for library supervisors who aim to tailor training for staff and refine job descriptions in alignment with evolving advisory roles. This creates a pathway for staff at various levels to navigate their career aspirations in readers' advisory, fostering professional development aligned with their interests and organizational goals.

Dodie Ownes, a librarian at Denver Public Library, added that the creation of Readers' Advisory Competencies signifies a new standard for libraries to evaluate the necessary skills and knowledge their staff should possess. “This provides a roadmap for training and development, ensuring that libraries can deliver exceptional advisory services to their communities,” she stated.

A Free Resource for Libraries

One of the remarkable aspects of the Readers' Advisory Competencies framework is that it is available at no cost to libraries, promoting equitable access to professional development opportunities. EBSCO Information Services aims to equip libraries with tools and resources to effectively serve the growing demands of their communities. For more information on this groundbreaking framework, interested libraries can visit the Readers' Advisory Competencies webpage.

In summary, NoveList's new initiative not only sets a standard for readers' advisory practices in libraries but also empowers staff to meaningfully connect with their communities. With the right skills and tools, librarians can transform how they engage with readers, fostering a lasting love for literature and lifelong learning.