Tucows and Ting Fiber Set to Transition Out of Colorado Springs Market

Tucows Announces Transition of Ting Fiber from Colorado Springs

Tucows Inc., a leading provider of internet services, has recently disclosed that Ting Fiber, its wholly owned subsidiary, will exit the Colorado Springs market. This move marks a significant shift for the company as it aims to streamline operations and enhance customer focus.

On October 22, 2026, Tucows announced that Ting Fiber has entered into agreements to transfer its dark fiber network lease in Colorado Springs, with the closure expected to take place on March 31, 2027. Following the closure, Tucows' related parent guaranty is anticipated to terminate by the end of April 2027, conditioned on fulfilling various post-closing obligations.

In a statement, Dave Woroch, the President and CEO of Tucows, emphasized that their primary concern would be ensuring a seamless transition for Ting's Colorado Springs customers. He highlighted that Ting is committed to maintaining the quality of service its customers are accustomed to throughout this transition phase. "Our priority throughout this process is our Colorado Springs customers, and Ting will continue to provide the same service and support through the transition," said Woroch.

The transition for existing customers will be completed by June 30, 2027. Customers are advised that they need not take any action at this time; they will be directly notified in advance of any changes to their service. This proactive approach aims to ensure that customer experiences remain uninterrupted amid the organizational changes.

Tucows, known for its innovative services, provides a mix of domain services, internet technologies, and fiber-optic infrastructure solutions. Through its various subsidiaries including Ting, Hover, and Wavelo, Tucows connects millions of customers to vital online services, maintaining a robust global reseller network.

The decision to exit Colorado Springs aligns with Tucows' strategic intentions for Ting, as it seeks to enhance efficiency and service to its growing customer base. The company manages over 21 million domain names and provides a plethora of value-added services through a network of around 32,000 web hosts and ISPs. Additionally, Ting delivers fixed fiber internet with a strong emphasis on customer support, ensuring users have access to high-quality service.

As Tucows navigates this transition, all eyes will be on the company’s long-term performance post-exit and how it plans to leverage its resources to continue boosting customer satisfaction. The forward-looking statements made by Tucows highlight its proactive approach toward anticipated growth, despite potential uncertainties that lie ahead. Through detailed plans and an unwavering commitment to service excellence, Tucows aims to reassure its customers that it remains a steadfast choice for internet services.

For more information regarding Tucows and its services, including updates on the transition process, customers can visit Tucows' corporate website or consult their filings with the Securities and Exchange Commission.

In summary, while the exit from Colorado Springs marks the end of an era for Tucows and Ting Fiber, it also signals a strategic recalibration aimed at ensuring better service delivery and operational efficiencies that can lead to sustained growth in the competitive internet services landscape.