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Consumers Energy Promotes 2-1-1 Day to Assist Families in Need

In Michigan, families continue to struggle against rising costs associated with daily living, from groceries to housing expenses. To counteract these challenges, Consumers Energy has taken an active role in advocating for the 2-1-1 service, which provides vital assistance to those in need. On this year's 2-1-1 Day, they emphasize the importance of community connection and support in providing relief to affected families.

Understanding 2-1-1 Day

Celebrated annually, 2-1-1 Day serves as a reminder of the critical resources available to individuals facing hardship in Michigan. The 2-1-1 hotline is more than just a number; it connects callers with nonprofit organizations that offer essential services, including help with utility bills, food assistance, and medical expenses. Consumers Energy's partnership with Michigan 2-1-1 aims to link families to these necessary resources, promoting financial stability and hope during challenging times.

Angela Thompkins, the Chief Diversity Officer and Vice President of Community Affairs at Consumers Energy, expressed the company’s commitment to reinforcing the importance of community support. "Behind every call made to 2-1-1 is a real person, a real family hoping to find resources to make it through a difficult situation," Thompkins stated. This ethos highlights the humanity and dedication inherent in the role of Consumers Energy as not just an energy provider, but a community partner.

The Role of Consumers Energy in Community Support

Last year, the Consumers Energy Foundation and its employees contributed over $17 million to various nonprofit organizations throughout Michigan, with nearly $600,000 allocated through an employee-led United Way campaign. This commitment reflects a strong community-focused approach. Recently, Consumers Energy further demonstrated its dedication by investing $5 million into 11 local organizations specifically tasked with providing targeted assistance where it is most necessary.

Thompkins elaborated on how essential such support is for families facing unexpected challenges: "For families who are facing unexpected challenges, whether that is food insecurity, medical bills, or assistance with their heating bills, 2-1-1 is here to help." This statement underscores the vital role that the 2-1-1 service plays in the lives of Michiganders and aligns with Consumers Energy’s mission to provide not only reliable energy but also comprehensive community support.

How 2-1-1 Works

The 2-1-1 service operates as a free resource that connects individuals in crisis with necessary services ranging from energy assistance to food support and medical aid. Because of the partnership between Consumers Energy and Michigan 2-1-1, individuals needing support can receive timely and crucial help, ensuring that they are not alone in their struggles. This access to aid can make a significant difference in the quality of life for many families across the state.

Consumers Energy serves as Michigan's largest energy provider, delivering natural gas and electricity to approximately 6.8 million residents across all 68 counties in the Lower Peninsula. The company prides itself on reliability and affordability, but emphasizes that its core mission extends beyond energy delivery. By actively endorsing the 2-1-1 service and its invaluable resources, Consumers Energy showcases a strong commitment to social responsibility and fostering a stable future for Michigan families.

Looking Ahead

As we progress through 2026, the ideals of community connection and support remain essential. On this 2-1-1 Day, Consumers Energy stands alongside the residents of Michigan, reaffirming their dedication to provide both energy and support to help families thrive amidst challenges. By continuously investing in community resources, Consumers Energy is not just a utility provider but a trusted ally in ensuring brighter futures for families throughout the state.

To learn more about the services provided by Consumers Energy and how to access 2-1-1 resources, visit ConsumersEnergy.com.