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Jollibee Elevates Customer Experience with New Mobile App

Jollibee, a name synonymous with delicious fast food and the proud recipient of USA TODAY's 'Best Fast Food Fried Chicken' award for two consecutive years, has taken a significant leap in enhancing customer experience with the launch of its revamped mobile app. This cutting-edge app is now available for download on both the Apple App Store and Google Play, offering a superior way for fans to engage with their beloved brand.

A User-Friendly Interface

The new app boasts a sleek and user-friendly interface that allows customers to easily order their favorite meals, including Jollibee’s renowned Chickenjoy, mouthwatering chicken sandwiches, and the delightful Peach Mango Pie. Jollibee has meticulously designed the app to ensure that the joy of ordering is just a tap away, placing great-tasting food and exclusive offers right at the fingertips of its patrons.

One of the standout features is the option for users to customize their orders, making it easy to request specific preferences with just a few clicks. Moreover, regular users can benefit from the re-order function, allowing them to quickly obtain their favorites without starting from scratch. The app also facilitates tracking orders, which means no more guessing if a meal is on its way.

Flexible Payment Options

Convenience is further amplified with the introduction of flexible payment methods, including the ability to use Apple Pay and Google Pay. This means fans can satisfy their cravings with even less hassle, ensuring that the process from craving to fulfillment is as smooth as possible.

For those who wish to enjoy loyalty rewards, Jollibee’s revamped app enhances the Jollibee Rewards experience. Members can effortlessly check their loyalty status, refer friends to earn bonus points, and redeem their accumulated Jolly Points for exciting rewards—all within one integrated platform.

Store Locator and Exclusive Launch Offer

To further enhance user experience, the app features an innovative store locator that keeps fans in the loop regarding activities and promotions at their nearest Jollibee outlet. This transparency allows for a closer connection to the brand and its offerings.

To celebrate the launch, Jollibee is rolling out an exclusive offer for new Jollibee Rewards members throughout September. Those who enroll in the loyalty program can enjoy a $5 discount on orders of $10 or more. This initiative not only encourages customers to join the rewards program but also allows them to indulge in their favorite meals at a better price, making the experience even more enticing.

Commitment to Joy and Quality

Luis Velasco, Senior Vice President and Marketing Head at Jollibee North America, expressed the brand's dedication to customer joy, stating, "At Jollibee, we're always looking for ways to bring joy to our customers—not just through our food but through every interaction—whether that's in store or online."

The new app marks an important step in enhancing the overall Jollibee experience. Whether fans are craving the famous Chickenjoy or eager to explore new menu items, the app promises to deliver a delightful journey, cementing Jollibee's status as a beloved fast-food giant.

Jollibee, the flagship brand of the Jollibee Group, aspires to be among the top five restaurant companies globally. Fueled by its commitment to spreading joy through its offerings and innovative technology, Jollibee is on track to become a $1 billion business by 2028. With ongoing expansions and exciting new menu developments, the future looks bright for this Philippines-based treasure, now a household name in North America.

For all those who wish to keep up with Jollibee’s latest news, store openings, and product launches, following @jollibeeus on social media platforms such as Facebook and Instagram, along with @jollibeeusa on TikTok, is a great way to stay connected.

About the Jollibee Group

The Jollibee Group (PSE JFC) stands as one of the world's most rapidly expanding restaurant companies, driven by its purpose of providing joy through undeniable taste. With a diverse portfolio that spans 19 brands and over 9,900 locations across 33 countries, the Jollibee Group not only captivates through its exceptional food but also emphasizes a commitment to sustainability and social responsibility. Their renowned brands include Jollibee, Chowking, and more, all designed to uplift communities and provide memorable culinary experiences.