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ZINFI Technologies Maintains Leadership in PRM with Top Scores

In the Spring 2026 G2 Grid® Report centered on Partner Relationship Management (PRM), ZINFI Technologies has once again been named a "Leader", solidifying its reputation in the domain of Partner Orchestration and Ecosystem Management (POEM™). This recognition marks yet another successful quarter for ZINFI, based on authentic user feedback and a robust market presence. The report indicated that ZINFI achieved an impressive 97% Satisfaction Rating for Quality of Support and 96% for Ease of Use, both significantly surpassing the averages within its category.

The data underscores ZINFI's steadfast commitment to delivering a high-performing, user-friendly platform capable of scaling across extensive global partner ecosystems.

"We are genuinely thrilled to see our customers continuously rank ZINFI as a leading service provider in the PRM arena," said Sugata Sanyal, the founder and CEO of ZINFI. He further noted, "The Spring 2026 G2 report emphasizes our dedication to user experience and our 'human-in-the-loop' approach that characterizes our innovative POEM™ strategy. Observing a 97% support satisfaction rate and a remarkable 94% Net Promoter Score (NPS) is a testament to our team's relentless efforts in assisting clients in establishing profitable and sustainable partner ecosystems."

Report Highlights

The Spring 2026 G2 Grid® Report for ZINFI reveals key performance metrics worth highlighting:

• - Exceptional Satisfaction Ratings:

- Quality of Support: 97% (Category Average 93%)
- Ease of Doing Business With: 96% (Category Average 94%)
- Meets Requirements: 96% (Category Average 91%)
- Ease of Use: 96% (Category Average 89%)
- Ease of Admin: 95% (Category Average 89%)

• - Top-Tier Feature Ratings:

- Individual Portals: 95% (Category Average 90%)
- Content Repository: 94% (Category Average 89%)

• - Customer Advocacy:

- Likelihood to Recommend: 97%
- Net Promoter Score (NPS): 94, representing one of the highest rankings in the PRM category.
- 94% of users feel ZINFI is on the right path moving forward.

G2 employs a unique rating methodology that computes Satisfaction and Market Presence scores using product reviews from users along with third-party information, which has cemented ZINFI's position in the Leader quadrant. This success results from its ability to merge robust enterprise governance with a design tailored to actual user enjoyment.

Innovative Offerings

ZINFI consistently leads the pack with groundbreaking digital solutions, such as:

• - ZINFI.com: The core platform for Unified Partner Management (UPM), which encompasses enterprise-grade SaaS automation for the complete partner lifecycle.
• - ZINFI.ai: This innovative knowledge base is specifically designed for Partner Orchestration Ecosystem Management (POEM™). It assimilates the 8 Lifecycle Stages and the 6Ps Assessment Model to help leaders in IT and Manufacturing navigate growth led by ecosystems.

The full Spring 2026 G2 Grid® Report for PRM Software can be accessed via G2.com. Furthermore, ZINFI extends a 30-day free trial (without a need for credit card information) for potential clients to experience its award-winning platform firsthand.

About ZINFI Technologies

ZINFI Technologies, Inc. excels in partner management solutions, facilitating profitable growth for vendors and their partners globally. With headquarters in Silicon Valley, ZINFI delivers advanced SaaS automation platforms that streamline the entire partner lifecycle. Its ongoing commitment to defining the future of Partner Orchestration Ecosystem Management (POEM™) is reflected in its consistent high rankings in customer satisfaction and platform usability.

For more insights into POEM™ or to explore ZINFI's award-winning solutions, please visit the official ZINFI website. Follow ZINFI Technologies on LinkedIn and the ZINFI Partner Orchestration Ecosystem Management blog for updates and information.