Corporate AI Utilization Survey Reveals Almost 70% Are Struggling to Implement AI Effectively

Survey Release: AI Utilization in Companies

A recent survey conducted by Esmat Co. reveals concerning insights into the use of AI in various industries. The survey, which focused on 145 employees across 19 different sectors, including manufacturing, highlights that nearly 70% of companies are not effectively employing AI despite acknowledging its necessity.

Background of the Survey

The survey comes at a crucial time when advancements in AI technology, particularly generative AI, have raised expectations for improving operational efficiency and streamlining processes. However, many companies find themselves stuck in the early phases of AI adoption, facing issues like uncertainty about which tasks to automate and a lack of internal support for AI implementation. The research not only analyzes AI usage across diverse sectors but also focuses on the manufacturing industry, where the need for operational improvements is most pressing.

Summary of Findings

High Necessity for AI Adoption

According to the survey, a vast majority of organizations (83.8%) believe that incorporating AI is vital for transforming their operations. This trend is also reflected in the manufacturing sector, where similar sentiments were expressed. Companies are grappling with labor shortages and an increasing need for automation to boost efficiency.

The Reality of Non-Utilization

Despite recognizing the need for AI, around 72.2% of companies across all sectors reported they have not implemented AI in their operations. The manufacturing sector shows similar results, with 71.3% indicating they haven’t utilized AI effectively. This gap between the recognition of necessity and practical application raises questions about the barriers organizations face in their AI journey.

Uncertainty in Application

Transient insights reveal that roughly 80% of respondents feel uncertain about how to incorporate AI into their specific operations. This confusion is particularly pronounced among senior management and department heads, indicating a disconnect between upper management and on-ground operations regarding AI implementation. This gap suggests a structural issue in delivering clear directives for AI utilization to production teams.

Unique Challenges in Manufacturing

While challenges such as a lack of clarity about AI applications and skill deficits are common across industries, manufacturing faces additional hurdles. Concerns about security and the absence of consultative resources within organizations have surfaced as significant barriers, seemingly more pronounced than in other sectors.

Recommendations and the Role of SmartMat Cloud

The findings illustrate that while companies recognize the importance of AI, many struggle to create effective strategies for its implementation. As a solution, “DX starting from the ground level,” which connects management with operational realities, emerges as a potential pathway forward.

SmartMat Cloud, a SaaS solution developed by Esmat, utilizes IoT technology to automate inventory management processes. It alleviates operational burdens while also providing a clear visualization of AI’s benefits to leadership. This approach lends itself well to organizations eager to experience tangible advantages from their AI investments.

For organizations looking to take their initial steps into AI and DX, this solution is poised to enhance their operational capacity and effectiveness.

The detailed survey results can be accessed through a complimentary white paper titled: “Realities of AI Utilization in Companies (Comprehensive and Manufacturing Editions)”. You can download it here: Download White Paper.

Survey Methodology

The survey, conducted between May 19 and June 10, 2025, utilized an internet-based approach to gather insights from representatives across numerous sectors, including manufacturing, IT, construction, finance, infrastructure, and public sectors, yielding 145 valid responses.

Overview of SmartMat Cloud

SmartMat Cloud is a digital transformation (DX) solution that visualizes actual inventory through IoT technology, automating and simplifying inventory management processes. It enables real-time tracking and automation of stock counting and ordering, which significantly reduces the manpower required for these tasks. Since its inception in winter 2018, SmartMat Cloud has been embraced by over 1,200 organizations across diverse fields, including manufacturing and healthcare, showcasing its adaptability and effectiveness in improving operational workflows. More information can be found at: SmartMat Cloud.

About Esmat Co.

Founded in November 2014, Esmat Co., previously known as Smart Shopping, aims to revolutionize daily inventory processes through IoT-driven automation solutions. They provide products like SmartMat Cloud to enhance inventory management in various sectors, including manufacturing and healthcare.