#United States #San Jose #Santa Clara #Telehealth #Quality Health Partners

Improving Healthcare Access with Telehealth and In-Home Services

The Santa Clara Family Health Plan (SCFHP) is taking innovative steps to enhance healthcare accessibility for its members by partnering with Quality Health Partners (QHP). This strategic collaboration aims to provide essential care services, particularly for Medicare and Medi-Cal members, by deploying health professionals for in-home visits and telehealth consultations.

In a recent public statement, Christine M. Tomcala, CEO of SCFHP, highlighted the significance of this partnership for addressing health disparities within the community. By providing individualized attention and support, SCFHP and QHP intend to create additional opportunities for members to connect with healthcare providers. As the health landscape evolves, efforts like these are paramount in ensuring equitable health outcomes for all.

Services Offered

The partnership primarily facilitates a range of health and wellness services, including:

• - Medicare Annual Wellness Visits: These visits offer comprehensive preventive care and encourage patients to engage in proactive health management.
• - Child Well-Visits: Essential for monitoring the development and health of children, ensuring that they receive timely vaccinations and screenings.
• - Postpartum Care Visits: Focusing on the health of new mothers, these visits provide critical follow-up support after childbirth.
• - Preventive Care Check-Ups: Regular health assessments that allow both professionals and members to discuss potential health risks and tailor care plans accordingly.

Each visit can be conducted either in-person or through telehealth, depending on the member's comfort and preference. The approach emphasizes empowering members by educating them on health issues they may face and integrating them into their care decisions.

Community Engagement

Recently, SCFHP and QHP hosted a successful pop-up event at the SCFHP Blanca Alvarado Community Resource Center. The initiative witnessed around 45 health assessments completed in a single day. This community-centered approach not only brought health services directly to members but also helped in fostering a friendly, open dialogue between healthcare providers and patients. Attendees left the event with a renewed understanding of their health and guidance on navigating the healthcare system. One member remarked, “The health plan is very good. If we have any questions, there's always a nice person who answers the phone.”

Breaking Down Barriers

The partnership also focuses on dismantling common barriers to healthcare access such as transportation challenges, mobility difficulties, and long waiting times for appointments. By introducing these measures, SCFHP and QHP are committed to enhancing continuity of care and encouraging regular check-ups. This proactive approach aims to deliver superior health outcomes while fostering stronger relationships between members and their healthcare teams.

A Vision for the Future

SCFHP remains dedicated to its mission of providing high-quality, community-oriented health care services. The collaboration with Quality Health Partners is just one of the many ways the organization improves member health and well-being. As they continue to evolve and adapt to the needs of the community, both SCFHP and QHP look forward to promoting a healthier future for all individuals in Santa Clara County.

For more information about the Santa Clara Family Health Plan and their ongoing initiatives, visit www.scfhp.com.