Altius Link Revamps Service Site to Meet Diverse Corporate Needs in the AI Era

Altius Link's Service Site Revamp: Addressing Corporate Needs in the AI and DX Era

Altius Link, located in Shibuya, Tokyo, has announced a comprehensive overhaul of its service website as of October 30, 2025. This extensive renovation aims to provide timely and accurate information tailored to a variety of corporate challenges and needs. With the rapid changes in business environments, the latest website upgrades are designed to reinforce the presentation of modern case studies and solutions, ensuring that users can easily navigate and find the information they require.

Background and Purpose of the Revamp

In recent years, companies have faced increasingly complex operational issues and heightened demands for digital transformation (DX) and improved customer experience (CX). When selecting services, organizations now prioritize partners capable of solving their unique challenges, along with proven service quality and track record.

The latest redesign of Altius Link's service site ensures that users with specific decision-making criteria can seamlessly access the information they need. Emphasizing the urgency of delivering relevant details, the site features a restructured layout that clarifies service quality and supporting case studies. By aiming for a user-friendly experience where solutions are easy to find, Altius Link has significantly revised its website’s structure and information design.

Key Features of the Revamped Site

The recent updates to the service site are aimed at creating a more flexible structure that can adapt to a wider range of needs and issues. Among the improvements made are:

Enhanced Navigation Design Based on Objectives and Challenges

The site’s navigation has been redesigned to facilitate easy searches based on specific objectives, such as 'System Implementation' or 'Outsourcing,' as well as business challenges like 'Cost Reduction,' 'Operational Efficiency,' and 'Enhanced Customer Experience.' Combining these two criteria allows users to smoothly reach the most suitable services and case studies, enabling them to find solutions that best fit their needs without confusion.

Practical Case Studies and Latest Information

The site now provides timely updates on case studies from companies of similar industries and sizes, along with the latest seminar information and articles. By bolstering the practical information available, the site supports users in their essential decision-making processes.

Visual Representation of Achievements and Trust

Information relating to transaction records, key customer logos, and the largest available resource for contact and BPO centers is displayed clearly. By making these details visually accessible, the site emphasizes the reliability and successful track record of Altius Link’s services.

Commitment to Supporting Corporate Growth

Altius Link remains dedicated to accurately capturing the evolving needs of businesses and society, continually providing valuable information and services. The company aims to assist clients in overcoming their challenges and fostering business growth more effectively moving forward.

About Altius Link

Altius Link is a joint venture between KDDI and Mitsui & Co. The company harnesses diverse human resources and group assets to provide comprehensive BPO services, including contact centers, back-office operations, sales support, and IT solutions, all in a one-stop format. By combining high-value operations performed by people with advanced technologies like AI and data utilization, Altius Link drives business transformation (BX) and bolsters corporate competitiveness. The company’s purpose is to enhance connections—making them stronger, more beautiful, and more interesting—while creating value alongside clients and contributing to the development of a sustainable society.

- Location: 2-2-1 Yoyogi, Shibuya, Tokyo 151-8583
- Established: May 1996 (Altius Link commenced on September 1, 2023)
- Representative: President Masatoshi Naya
- Capital: 100 million yen
- Business Activities: BPO services centered around contact centers, including contact center operations, back-office support, IT solutions, and additional related services.
- Company URL: Altius Link
- Service URL: Altius Link Services