Global Expansion Made Affordable: New BPO Services by Freer Co.

Freer Co., based in Shinjuku, Tokyo, has made a significant move in the business process outsourcing (BPO) sector with the launch of two innovative services: the overseas sales agency Kaiwa Apotoru and the hands-on support service Sekatoru. Both services have become available as of September 2025, aimed at empowering Japanese companies to expand globally while minimizing costs and maximizing efficiency.

The essence of Freer's services lies in the seamless integration between Japanese consultants and local staff stationed in various countries, including Malaysia, Thailand, Egypt, India, the Philippines, and Canada. This collaboration facilitates an effective approach to market entry, encompassing research, channel development, and contract negotiation—all provided in a flexible, one-stop solution that allows clients to focus on their core operations.

The Unique Design of the New Services

Kaiwa Apotoru: Overseas Sales Agency

This service stands out by handling all forms of outreach, including form-based sales, telemarketing, and direct approaches. It leverages a globally dispersed team to capture leads efficiently, starting from a competitive price of only 95,000 yen per project. The objective is to streamline the process for Japanese enterprises looking to penetrate overseas markets through effective communication and engagement strategies.

Sekatoru: Hands-On Market Entry Support

This service goes beyond just research and outreach; it ensures that a Japanese consultant leads the initiative while closely coordinating with local staff for comprehensive support. Sekatoru covers everything from initial market research and channel development to the finalization of contracts, effectively providing a thorough groundwork for new business ventures abroad. It accommodates both short-term needs, such as pre-event preparations, and long-term strategies to build up sales structures.

Aside from facilitating outbound expansion, Freer's services also target inbound engagement, supporting activities aimed at attracting foreign visitors to Japan, enhancing the dual approach toward global integration.

Responding to Market Demands

The growth of inbound tourism alongside the contraction of the Japanese market presents a significant opportunity for companies to diversify and innovate. However, many organizations still face the challenges of language barriers, cultural differences, and a lack of resources for research and sales. Freer utilizes its expertise gained from the English education sector to address these issues, providing bilingual capabilities and cultural insights crucial for effective international communication. This hybrid service approach not only boosts global competitiveness but also eases the operational burdens on clients, allowing them to focus on their primary business functions.

Key Features And Benefits

- Low-Cost Access: Starting from 95,000 yen, this makes it easier for small and medium-sized enterprises and startups to venture overseas.
- BPO Structure: The BPO model allows essential tasks such as research, sales, and negotiations to be outsourced, letting businesses concentrate on their core operations.
- Inbound Capabilities: The services facilitate market expansion targeting inbound travelers, enhancing potential sales channels.
- Quick Results: Numerous success stories illustrate the ability to establish overseas market presence within as little as 2 to 6 months.
- Multi-National Support: With staff from various countries, language and cultural barriers are effectively navigated.
- Reliable Partnership: A Japanese consultant serves as the primary point of contact, ensuring smooth negotiations abroad.

Success Examples in Various Domains

1. Sales Facilitation for Medical Tourism: A medical tourism firm provided services to inbound customers by targeting affluent medical facilities in key tourist countries, resulting in substantial leads and high interest from decision-makers.
2. Market Development for Baby Products: A Japanese baby carrier company received support in exploring international markets, successfully identifying multiple wholesalers in countries like Thailand and Singapore, and engaging relevant influencers at no additional cost.
3. Inbound Support for Massage Services: An inbound massage business successfully reached out to numerous travel companies across North America and Europe, facilitating business discussions that incorporated their services into tour packages.

Future Prospects

With operations already extending to over 20 countries, Freer Co. aims to broaden the scope of service offerings, further integrating inbound and outbound support systems. Future ambitions include the expansion into comprehensive BPO services covering marketing and funding assistance, reinforcing Japan's foothold in the global market.

For more information about Freer Co. or to avail of their services, visit their website at Freer Co. or contact them via email at [email protected].