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Craftable to Showcase AI-Powered Solutions at HITEC 2026

Craftable, a leading back office solution provider for the hospitality sector, is gearing up for HITEC 2026, where it will introduce its innovative AI-powered operations and Procure-to-Pay platform. This modern solution is designed for hotels, restaurants, and multi-unit operators, integrating essential functions such as purchasing, inventory, invoices, accounting, and analytics into a cohesive system. By embracing this comprehensive approach, operators can minimize manual labor, enhance compliance, and make quicker and more informed decisions.

David Cantu, the CEO of Craftable, emphasized a critical insight: hospitality operators do not need more software; they need a straightforward solution to the complexities of their operations. Craftable addresses the issue of disconnected systems that have plagued procurement, invoice processing, and payment workflows for too long. The platform aims to unify these processes, providing a seamless experience for both on-site teams and corporate finance departments.

Central to Craftable’s platform is a unified Procure-to-Pay workflow. This feature facilitates smoother interactions between purchasing, receiving, and financial operations, allowing teams to closely monitor expenditures, reduce manual reconciliation tasks, and align operational activities with financial reporting needs.

A recent success story comes from Pier Sixty-Six, a prominent venue in Fort Lauderdale, Florida. The property opted for Craftable over various competing platforms, praising its usability and modern strategy to enhance legacy systems, along with its U.S.-based customer support. Craftable will oversee Pier Sixty-Six's procurement and payables operations, executing everything from Avendra punchout orders and theoretical inventory management to invoice processing and GL mapping. This transition will also involve the replacement of several outdated systems, streamlining processes, and decreasing reliance on disconnected tools.

With the implementation of Craftable's solutions, Pier Sixty-Six anticipates processing approximately 1,800 invoices monthly with only one supervisor. This development has drastically reduced the amount of back-and-forth communication required between the receiving department and accounts payable. Frederic Nguyen, the Executive Director of Finance at Pier Sixty-Six, noted, “Before Craftable, aligning the processes took considerable effort. Now, our team can manage operations effectively without being bogged down in paperwork.”

Moreover, in August, Pier Sixty-Six plans to deploy Craftable Pay. This enhancement will introduce embedded payment solutions, phasing out manual check procedures while still ensuring oversight and control throughout the payables workflow.

At HITEC 2026, Craftable will also introduce its expanding suite of AI functionalities, such as:

• - Invoice AI: Automating the invoice management process with specialized recognition geared towards hospitality, providing faster and more accurate data.
• - Operator AI: Analyzing nightly POS and labor data to identify prioritized improvement opportunities, complete with quantified impacts and actionable next steps.
• - Crafty: An in-app AI assistant that empowers teams to explore data, analyze performance, and generate operational outputs contextually within their existing systems.

Joe Eberhart, the Vice President of Enterprise Strategy and Business Intelligence at Davidson Hospitality Group, encapsulated the importance of this technology: it should allow operators to dedicate more time to running their businesses instead of troubleshooting systems. By integrating procurement, inventory management, and analytical tools into a single platform, Craftable is minimizing the friction associated with multiple disconnected software solutions. The incorporation of AI further supports operators by automating routine tasks, allowing them to focus on data interpretation, enhancing accuracy, and ultimately fostering improved operational performance.

Craftable's exhibit at HITEC 2026 promises to highlight its groundbreaking Procure-to-Pay platform, integrated payment systems, analytics, and AI-driven tools aimed at transforming the operational landscape of hospitality organizations.

About Craftable

Craftable is a cutting-edge back office platform designed specifically for the hospitality industry, catering to restaurants, hotels, bars, and multi-unit operations. The platform amalgamates procurement, inventory management, recipe costing, accounts payable automation, payments, analytics, and AI-powered decision support into a single cohesive system, serving over 50,000 operators across 10,000 hospitality venues.