ValueLabs Transitions to Result-Based Contracts for AI Services Worldwide

Strategic Shift at ValueLabs

ValueLabs, a global leader in Agentic AI services, has made headlines with a significant strategic shift aimed at enhancing client relationships and outcomes. As of May 30, 2025, the company has decided to completely transition away from traditional time-and-materials contracts for new clients. This change is designed to solidify their commitment to results, innovation, and the transformative AiDE® operating platform.

The New Business Model

ValueLabs will now engage with new clients exclusively through outcome-based delivery models. These include Managed Services Provider (MSP) contracts, fixed-price agreements, productivity-linked pricing, and value-sharing arrangements. The motivation behind this transition is to align ValueLabs’ incentives closely with those of its clients, aiming for measurable business impact, predictable outcomes, and quicker value generation.

Benefits of the AiDE Platform

The introduction of the AiDE platform has been pivotal in facilitating this shift. AiDE acts as a business operating system that seamlessly integrates autonomous AI agents into essential workflows across software engineering, business operations, analytics, and strategic initiatives. This integration not only democratizes AI within client organizations but also enables them to emerge as true AI-native businesses.

Leadership Insights

Arjun Rao, the founder and president of ValueLabs, expressed confidence in this strategic pivot. He noted that the era of hourly billing has become obsolete as clients now seek more than just completed work—they desire measurable results, faster innovation, and significant business outcomes. With AiDE at their disposal, ValueLabs is well-equipped to meet these new demands.

Sam Alva, the CEO, echoed this sentiment, affirming that their transition to outcome-based delivery has already demonstrated significant acceleration in results and productivity. By reshaping their business models to correspond with this reality, ValueLabs hopes to ensure that their success becomes intrinsically linked to their clients' outcomes. This outcome-driven approach represents a win-win situation, facilitated by their software-as-a-service (SaaS) model wherein AiDE transforms everything around it.

Industry Implications

The implications of this strategic shift are substantial within the industry. Many sectors—including retail, healthcare, insurance, and travel—will likely benefit from these innovative, result-oriented partnerships. Early adopters of this new model have reported tangible business impacts, such as faster time-to-market, enhanced operational efficiencies, and measurable financial performance.

About ValueLabs

Founded in 1997, ValueLabs is dedicated to helping businesses transition into AI-native organizations through its Agentic AI services. At the core of this transformation is the AiDE platform, which embeds customized autonomous AI agents into critical workflows. The company employs over 7,000 professionals and serves more than 300 enterprise clients globally, leveraging AiDE to boost productivity, agility, and sustainable competitive advantages.

ValueLabs is poised to lead a fundamental shift in the industry from traditional service delivery to innovative, result-based alliances. With its ongoing commitment to leveraging AI for enhanced client outcomes, the company sets a new standard for technological partnership in the digital age.