BOLT-ON Technology and Google Join Forces to Streamline Auto Repair Appointments

Streamlining Auto Repair Scheduling: BOLT-ON Technology Partners with Google

In a significant move to enhance the customer experience in the automotive repair industry, BOLT-ON Technology has announced its collaboration with Google to introduce Reserve with Google for its Retention Pro service. This integration is set to revolutionize the way vehicle owners schedule appointments, allowing them to book services directly through a shop's Google Business Profile found in Search or Maps.

The new system introduces a seamless booking process. Vehicle owners can effortlessly select desired services and pick a convenient time with just a single tap, eliminating the need for a phone call to the repair shop. This improvement is designed to reduce interruptions at the service counter, ensuring that work can proceed more efficiently.

Key Benefits of the Integration

BOLT-ON's enhancement comes with several advantages for auto repair shops:
1. Frictionless Booking: Customers can schedule services instantly via Google’s platform, making it easier for vehicle owners to find and book repair appointments.
2. Professional Impression: The modern, mobile-responsive appointment interface instills greater credibility for the shop, as it caters to the present-day customer’s expectations of efficiency and professionalism.
3. Operational Efficiency: By reducing the volume of phone calls, employees can focus more on providing services rather than managing appointment bookings, which heightens overall productivity.
4. Increased Visibility: Shops that utilize Google’s booking interface can better capture potential business as customers search for repair options nearby.

Brandon Melton, the Product Owner for CRM at BOLT-ON Technology, highlights the significance of this development: "Search is the new front door for auto repair. Reserve with Google ensures that when drivers seek services, our partner shops are equipped to turn that search into confirmed business. It's a quick, trusted solution that positions our clients right where their customers expect them."

The Reserve with Google feature is available to auto repair shops with verified Google Business Profiles and those signed up for either the Shop Success Essentials or Premium package.

About BOLT-ON Technology

Based in Tampa, Florida, BOLT-ON Technology is recognized as a leading provider of automotive software solutions specifically designed for independent repair shops. Their suite includes various innovative tools ranging from digital vehicle inspections to customer engagement platforms, all aimed at improving the efficiency of shop operations, enhancing customer relationships, and supporting business growth.

Thousands of auto repair shops across North America trust BOLT-ON Technology to help increase productivity and improve the customer experience through modern technology.

As automotive repair continues to evolve with shifting consumer preferences towards online solutions, BOLT-ON’s partnership with Google is an exemplary model of how technology can effectively bridge the gap between service providers and customers. With streamlined processes and a focus on enhancing customer interaction, this collaboration sets a new standard for the auto repair industry.

By leveraging Google’s vast user base and powerful search capabilities, BOLT-ON is poised to help repair shops meet modern consumer demands while optimizing their service offerings. The integration signals not just an evolution in booking technology but an exciting future for the auto repair landscape.