Innovative Cashless Payment Solutions Transform Hotel Laundry Services with wash+ Comfort

Transforming Hotel Laundry Services with Cashless Solutions

In a game-changing development for the hospitality sector, wash-plus, a company based in Urayasu, Chiba Prefecture, has rolled out multi-payment terminals designed to streamline the laundry services in hotels and inns. The brand's innovative wash+ Comfort system allows guests to utilize cashless payment methods such as credit card touch payments and smartphone barcode scanning for their laundry needs. This initiative not only boosts convenience but also enhances operational efficiency within these facilities.

Increasing Efficiency Through Digital Transformation

The wash+ Comfort laundry service enables hotels to uphold their sustainability goals while simplifying operations through digital transformation (DX). The platform supports “detergent-free laundry” technologies, contributing to SDGs (Sustainable Development Goals). By implementing an IoT system, which facilitates multi-language guidance and online revenue management, the wash-plus team has set a benchmark for what modern laundry services should look like.

Recent upgrades to the wash+ Comfort system have made it possible for hotels to provide advanced cashless solutions; the new multi-payment terminals can handle a variety of payment services through intuitive interfaces. Customers can select payment options on a touch panel and either insert their credit cards or hold them over for a tap-payment. The addition of barcode scanning payment also ensures that hotels meet the diverse needs of their clientele, particularly as international travel continues to rise.

Accelerating Coinless Solutions in Laundry Services

Cashless payments are becoming standard in many countries, especially with the increasing number of inbound guests arriving in Japan. Realizing the demand for quicker and simpler payment processes, wash-plus has already upgradede its existing installations to support these new systems, thus allowing those hotels that have already adopted the wash+ Comfort solutions to improve Guest Experiences dramatically. This change is expected to contribute further to the reduction of labor costs in hotel settings.

Feedback from Hotel Staff Shapes the Future of Laundry

The conception of wash+ Comfort directly stems from feedback from hotel staff, aiming to enhance functionality while preserving the unique experiences that hotels provide. Launched in 2022, this forward-thinking laundry service not only offers an eco-friendly, allergen-free cleaning alternative with zero synthetic chemical use but also emphasizes the minimization of cash transactions, which can become cumbersome in hotel operations.

Among its many features, wash+ Comfort stands out for:

- Zero allergen and fragrance content, ensuring that hotel environments maintain their unique scents and concepts.
- The elimination of currency exchange procedures thanks to built-in cashless payment capabilities, while retaining an option for customization for cash transactions.
- Improved efficiency with separate washing and drying machines that address the common complaint, “I want to wash my clothes, but there’s no machine available!”
- A user-friendly interface designed for multi-language settings, making it more accessible for inbound travelers.
- An online management system which significantly reduces the workload associated with managing laundry facilities.
- The option for call center support for minor technical issues, alleviating the burden on front desk staff.
- Capability for issuing free usage codes for laundry machines as part of guest perks.

Two Models to Fit Different Hotel Needs

wash-plus offers two models of their laundry systems:
1. Standard Model:
- No upfront costs, maintenance included in flat-rate pricing.
- Largest capacity among comparable machines (8kg for both washing and drying).
- Compatible with standard household 100V power supply, reducing installation burdens.
- Energy-efficient design with heat pump technology that minimizes thermal damage to clothes.

2. High-end Model:
- Flexible payment plans available, including upfront payment or monthly installments.
- Enhanced drying that maximizes efficiency with powerful electrical configurations (single and three-phase).
- Durable industrial machines with over ten years of durability per manufacturer estimates.

Summary

As wash-plus continues to innovate, it is clear that their offerings not only simplify the laundry task for hotel guests but also afford hotels operational ease in managing these facilities. With sustainability and guest satisfaction at the forefront of their mission, it is no surprise that wash-plus has been recognized with numerous awards for their contributions to the industry.

For inquiries regarding the installation or upgrade of laundry facilities, feel free to reach out to wash-plus. This commitment to enhancing laundry services aligns with modern customer expectations in the hospitality sector, making your hotel more appealing to today's guests.