#Japan #Saitama #Turn NAVI #Hyogito #Job Center

Transforming Public Service: The Power of "Turn NAVI"

In an era where efficiency and user experience are paramount, Japanese company Hyogito is leading the way in enhancing public services with its innovative queue management system, "Turn NAVI". This system, designed specifically for job centers, is currently being implemented across various locations, starting with the Omiya Public Employment Security Office located in Saitama City, and expanding to other regions in Kanto, including Gunma, Chiba, Tokyo, and Kanagawa.

Understanding the Need

The deployment of "Turn NAVI" stems from the growing necessity for public sector institutions, such as job centers, to streamline their operations. With an aim to reduce waiting times, improve user convenience, and facilitate smooth management of staff duties, there has been a pressing demand for efficient operations within constrained budgets. Hyogito has analyzed on-ground conditions at these facilities, leveraging their expertise in public space guidance systems to develop a solution capable of meeting real-world needs.

Unique Features of "Turn NAVI"

Hyogito highlights three main advantages that make "Turn NAVI" stand out:

1. Cost-Effective Implementation: By thoroughly revising its hardware setup, the system allows for a more affordable installation, making it easier for funds allocation in budget-constrained environments. This system ensures efficient utilization without stretching financial limits.

2. Visibility and Digital Transformation (DX): Aiming to enhance operational efficiency, the system features a management monitor function that provides real-time data on waiting numbers and times for staff. This functionality allows for immediate and informed responses to user queries, tailored to the operational rules of each establishment, thus ensuring seamless organizational operations.

3. Comprehensive In-House Approach: Hyogito takes pride in its ability to manage every aspect of the system's development and implementation internally, without outsourcing. This holistic approach guarantees fast support after deployment and swift adjustments to unique facility specifications, ensuring that customer needs are fully addressed.

Future Prospects

With the successful track record of integrating "Turn NAVI" in various public sectors, Hyogito plans to accelerate its reach into local government offices and municipal facilities. The company's objective is to boost convenience for individuals visiting these establishments, while simultaneously alleviating the workload on staff. This dual-pronged strategy not only resolves operational challenges at service counters but also enhances the overall service quality.

Moreover, Hyogito aims to intertwine "Turn NAVI" with cutting-edge digital signage technology, aspiring to create the next generation of informational frameworks that are deeply rooted in the local community. This initiative represents a commitment to not just improving service experiences but also delivering rich, value-added information to users.

Conclusion

Hyogito’s "Turn NAVI" is more than just a queue management system; it's a progressive step towards modernizing public service operations in Japan. By focusing on cost-efficiency, operational transparency, and comprehensive internal processes, the company not only supports local job centers but enhances the overall service landscape in public institutions. As they continue to push boundaries in public service technology, the benefits are set to reach far beyond current implementations, redefining the interaction between citizens and government entities in the process.

Company Overview

• - Company Name: Hyogito Co., Ltd.
• - Headquarters:

- Tokyo Office: 5-12-22 Minami Aoyama, Minato-ku, Tokyo, Japan
- Nagoya Office: 4-2-11 Meieki, Nakamura-ku, Nagoya, Japan

• - CEO: Takahiro Tokume
• - Business: Comprehensive advertising services (transportation, outdoor advertising, and various advertising planning and production), planning, installation, and management of guidance signs and advertising maps.
• - Established: February 1967
• - Website: www.hyojito.co.jp