Transforming Customer Experience for Increased LTV Through Shopify Store Enhancements

Join the Transformative Shopify Web Seminar

On September 28, 2026, Marketing Association Co., Ltd. will host a web seminar titled "Transforming Customer Experience for Increased LTV Through Shopify Store Enhancements." As an operator of e-commerce site management services based in Arakawa, Tokyo, we aim to help Shopify store owners optimize their businesses by improving customer experience.

Are You Facing These Challenges?

Many Shopify operators often find themselves struggling with various challenges:

- Inconsistent customer experience from pre-purchase to post-purchase.
- Issues with stagnant sales or conversion rates for their Shopify stores.
- Difficulty leveraging Instagram posts to enhance their e-commerce sites.
- Insufficient repeat customers leading to a lack of actionable strategies for LTV improvement.
- Wanting to strengthen CRM initiatives and repeat strategies using customer data.
- High labor costs for inquiry responses, hindering operational improvements.

What You Will Learn During This Seminar

In today's fast-evolving e-commerce landscape, it's crucial to adapt to new technologies such as Shopify's recent updates impacting account management and customer relations. Many store operators still find their strategies disconnected, failing to optimize the overall customer experience.

This seminar addresses core aspects of e-commerce management:

- Designing compelling site architecture and purchase experiences.
- Effectively utilizing customer data for tailored communication.
- Enhancing customer service in alignment with sales strategies.

Shopify experts from four professional companies will join us to provide insights into enhancing customer experience across various facets of e-commerce, augmented with practical examples. If you want to elevate the performance of your Shopify store, increase repeat customers, and improve customer satisfaction, this seminar is tailored for you!

Special Participation & Survey Benefits

Participate in our survey to receive exclusive seminar materials from our collaborating companies!

Participating Companies

- Rakuda Design Co., Ltd.
- REGALI Co., Ltd.
- Mirai CRM Co., Ltd.
- Marketing Association Co., Ltd.

Recommended For

- Those looking to reassess their entire customer experience to boost sales and LTV.
- Anyone who wants to stay updated with Shopify’s latest trends and enhancements for store improvement.
- Operators aiming to refine UI/UX and navigation to elevate customer experience in their e-commerce sites.
- Those interested in leveraging video commerce, UGC, and Instagram for improved purchase experiences.
- E-commerce professionals eager to utilize Shopify, LINE, and CRM for personalized customer communication.
- Businesses that have implemented LINE and CRM tools yet are encountering issues with deployment, analysis, and utilization.
- Individuals focused on enhancing inquiry responses and customer support efficiency.

Seminar Schedule

- 13:55: Access Starts
- 14:00 - 14:05: Seminar Begin - Agenda Introduction & Survey Brief
- 14:05 - 14:25: Rakuda Design Co., Ltd. - "Enhancing Customer Experience with a User-Friendly Shopify Site"
- 14:25 - 14:45: REGALI Co., Ltd. - "Updating Purchase Experience with Video Commerce and UGC"
- 14:45 - 15:05: Mirai CRM Co., Ltd. - "LINE x AI Strategies for Maximizing LTV with Minimal Effort"
- 15:05 - 15:25: Marketing Association Co., Ltd. - "Improving Customer Satisfaction to Enhance LTV Through Effective Customer Engagement"
- 15:25 - 15:30: Survey Guidance & Seminar Conclusion

Event Details

- Date: September 28, 2026
- Time: 14:00 - 15:30
- Location: Online (using Zoom)
- Fee: Free
- Co-hosts: Rakuda Design Co., Ltd., REGALI Co., Ltd., Mirai CRM Co., Ltd., Marketing Association Co., Ltd.

For more information and to register, please visit our website.

Company Overview

- Company Name: Marketing Association Co., Ltd.
- CEO: Hirokazu Nakazono
- Address: 5-26-8 Nishi-Nippori, Arakawa, Tokyo
- Capital: 17.5 million yen
- Business Activities: BPO services including call center operations and e-commerce management.