BPO in Construction
2025-10-28 01:04:44

Exploring the Effective Use of BPO in the Construction Industry to Cut Overtime

Innovations in Construction BPO: A Path to Efficiency



In the demanding field of construction, managing time and resources efficiently is paramount. NITACO, a company based in Shibuya, Tokyo, has stepped up by providing a specialized BPO (Business Process Outsourcing) service known as Tsukunobi BPO, designed specifically for the construction industry. Recently, they released several success stories demonstrating how this service has helped companies reduce their overtime hours significantly. In fact, the service has already been adopted by over 300 firms, showcasing its growing reputation within the industry.

What is Tsukunobi BPO?


Tsukunobi BPO aims to streamline complex tasks inherent in the construction business, enabling companies to focus on their core functions. A standout feature of this service is the ability to outsource tasks at a fixed rate, offering clients unparalleled flexibility.

The range of tasks that Tsukunobi BPO can handle is extensive and includes:
  • - Document preparation
  • - Construction administration
  • - Project management
  • - Drawing creation
  • - Cost estimation
  • - Photo data organization

Real-Life Success Stories


One of the most notable achievements of Tsukunobi BPO is its successful implementation in reducing overtime hours and allowing firms to concentrate their resources on core business activities. Here are some specific examples of how the service has made an impact:

1. Daito Kentaku Co., Ltd.
Tsukunobi BPO assisted Daito Kentaku in reducing overtime by 80 hours, significantly improving their operational efficiency. The implementation of construction administration outsourcing freed up valuable time for their project managers, allowing them to focus on critical tasks.

2. Maruho Co., Ltd.
By entrusting the preparation of safety documents to Tsukunobi BPO, Maruho was able to save approximately 50 hours of workload each month. This shift allowed them to allocate more time to essential activities that required in-house attention.

These examples highlight the versatility and effectiveness of Tsukunobi BPO in addressing common challenges faced by construction firms.

Common Challenges Addressed by Tsukunobi BPO


Tsukunobi BPO can be a game changer in various scenarios, such as:
  • - High Turnover: When a key employee leaves, the absence can create a significant void. NITACO can quickly assign a qualified professional, eliminating the need for exhaustive recruitment efforts, and saving costs associated with hiring.
  • - Overloaded Staff: In cases where on-site personnel are overwhelmed with too many responsibilities, Tsukunobi BPO can step in to take care of non-core tasks. This helps lighten the workload and allows employees to focus on high-priority functions, improving overall efficiency. During peak seasons or unexpected workload increases, outsourcing becomes a strategic advantage.
  • - Lack of Expertise: For projects requiring specialized knowledge, Tsukunobi BPO can provide seasoned professionals with extensive experience in the construction sector. With a pool of over 250 skilled experts, NITACO can promise high-quality service across diverse operational needs.

Looking Ahead


NITACO is committed to enhancing the capabilities of Tsukunobi BPO, aiming to deliver even higher quality support to construction firms. By integrating AI technology with their BPO services, they plan to facilitate a seamless digital transformation while ensuring that work on-site remains uninterrupted.

About NITACO


With the mission of creating a workforce equivalent to one million for the construction industry, NITACO focuses on providing specialized outsourcing services to support this vital sector.

For further inquiries:

With innovative approaches like Tsukunobi BPO, the construction industry is poised to navigate challenges more effectively and foster a more sustainable future.


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Topics Business Technology)

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