#Paris #France #hospitality #Accor #Mews

Mews Revolutionizes Food & Beverage Technology for Accor Hotels

In a significant move towards modernizing hospitality management, Mews has been selected by Accor to implement its state-of-the-art Food & Beverage (F&B) technology across the hotel group's extensive global portfolio. With this advanced technological enhancement, Accor aims to standardize and streamline its F&B operations, enabling better service delivery and guest satisfaction across more than 850 properties in over 20 countries.

The Role of F&B in Hotel Revenue

The F&B sector serves not only as a vital aspect of guest services but also as a critical revenue generator for hotels. According to industry experts, including Accor's Chief Distribution Officer, Jean Noel Lau Keng Lun, enhancing F&B offerings can significantly drive guest loyalty and overall revenue growth. As hotels worldwide focus on improving their dining experiences, the integration of Mews’ POS (point-of-sale) systems aims to bring operational efficiencies that directly translate into enhanced guest experiences.

Mews' POS solutions are designed to address the diverse needs of different properties. Each hotel can customize its F&B operations based on local demands, culture, and specific operational contexts. This level of adaptability is crucial, as it allows properties to remain relevant to their guests while maximizing financial performance.

Key Features of Mews POS

Mews POS distinguishes itself with several innovative features:

• - Cloud-Native & Mobile-First Design: Mews’ platform is built for easy access and management, allowing hotel staff to use it from any location within the property, enhancing flexibility in operations.
• - Streamlined Operations: With a single platform for order management, menu administration, inventory, and reporting, properties can significantly reduce the time and effort spent on these tasks.
• - Real-Time Reporting: The system provides instant visibility into sales and inventory levels, empowering property teams to make informed decisions rapidly.
• - Quick Deployment: Mews POS can be up and running within a short timeframe, allowing hotels to begin benefitting from the technology without extended downtime.
• - World-Class Open API: This feature enables Accor properties to connect their F&B operations to a broader ecosystem, which includes guest loyalty programs, enhancing the overall guest journey.

Richard Valtr, the Founder of Mews, emphasizes the importance of local relevance in F&B operations, noting that while the technology solutions they provide are world-class, they are adaptable for each individual property’s unique context.

A New Era of Operational Efficiency

Accor is not merely adopting a new technology; it is strategizing to position itself as a leader in the hospitality industry by new standards of efficiency and guest satisfaction. The establishment of the new F&B Technology Program is a core component of this initiative, allowing hotels to select from a curated panel of preferred solutions that best meet their F&B needs.

Mews' partnership with Accor represents a pivotal shift in how F&B operations can be managed in hotels, highlighting the ongoing evolution of technology in the hospitality sector. The collaboration promises to integrate dining experiences more deeply into Accor’s loyalty ecosystem, enhancing not only the guests' experiences but also driving profit margins across its global footprint.

As the hospitality landscape continues to evolve, embracing technology such as Mews POS will be vital for hoteliers looking to remain competitive. This partnership is just one step in Accor's journey toward operational excellence, setting a precedent for the integration of advanced technology in the ever-changing hospitality industry.

About Mews

Mews has positioned itself as a leader in hospitality technology, offering a comprehensive operating system that unifies various workflows across a hotel’s operations—from revenue management to guest interactions. With a clientele spanning 15,000 customers across 85 countries, Mews is recognized for its innovation and excellence, having won multiple awards for best PMS (Property Management System) and POS solutions in recent years.